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Voxalot Support Support for the Voxalot service. |
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03-10-2008, 11:41 AM | #1 |
Junior Member
Join Date: Jan 2007
Posts: 13
Thanks: 1 Thanked 1 Times in 1 Posts |
Betamax not working, starting today...
I have a premium account and I have been using poivy for quite a while and since this morning when I use my poivy account (lot freedays remaining ) I get :
"you have reached the maximum of trial calls, please buy credit..." my outgoing calls are not going through anymore.. Betamax seems to be blocking Voxalot again... Could you Help ? Thanks William Last edited by Williamz; 03-10-2008 at 11:48 AM. |
03-10-2008, 11:50 AM | #2 | |
Member
Join Date: Mar 2007
Location: Vienna, Austria
Posts: 91
Thanks: 29 Thanked 15 Times in 14 Posts |
Quote:
Here in Austria is all working well with Betamax clones. Did You check Your connection using softphone/Poivy PC Interface? Your route to "au", "eu" or "us" Server is working well to? Check with: tracert eu.voxalot.com Regards, Fla |
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03-10-2008, 02:25 PM | #3 | |
Join Date: Jul 2007
Location: Toronto, Canada
Posts: 1,422
Thanks: 123 Thanked 369 Times in 282 Posts |
Quote:
Are you sure you are routing your calls through the correct Poivy account....if this was an issue with the IP getting sent you would get FUP- Fair Use Policy exceeded messages |
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