Broken Audio past three days? Help PSE.

[vk4akp]

Hi, for some reason, all of a sudden I have had broken Audio the past three days.

Today my VoIP is useless. Totally unusable. All audio is totally broken and un inteligable.

I am using Optus Cable Internet and a Billion 6404VGP Router with VoIP.

My Cable plan is Advantage (rewards) 10Mbit down / 256k up.

And before you ask, no it's now simply capped or anything silly like that. LOL. Plenty of data quota left.

Here is a Trace Route of the AU server.

Tracing route to au.voxalot.com [202.60.75.46]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.3.1
2 14 ms 8 ms 7 ms 10.54.64.1
3 9 ms 12 ms 8 ms rdl3-pos3-6.gw.optusnet.com.au [198.142.144.73]
4 24 ms 31 ms 31 ms 61.88.171.113
5 25 ms 25 ms 28 ms 61.88.221.47
6 26 ms 29 ms 27 ms 61.88.171.198
7 39 ms 38 ms 40 ms g1-39.switch1.bne.pacific.net.au [210.23.140.254]
8 42 ms 42 ms 42 ms g1-hs.core-bne.servers.net.au [203.143.242.154]
9 42 ms 43 ms 43 ms VoXaLot - Home [202.60.75.46]

Trace complete.

Speed Test. (Which is S#!T).



I just tried an intersting test.

I rang my PennyTel DID from my Mobile and the Audio quality was perfect. And in both directions!. So it seems that it's only outgoing calls that are failing and breaking up.

Any Idea's? Where to go from here?

TNX
.-.-.

[martin]

Originally Posted by vk4akp

Any Idea's? Where to go from here?

TNX
.-.-.

Network status reports fine on our side. The fact that outbound calls are bad and inbounds are not is very odd indeed.

The only thing I can think of is perhaps there is some network congestion somewhere along the route.

How does a *600 echo test sound?

[vk4akp]

Originally Posted by martin

Network status reports fine on our side. The fact that outbound calls are bad and inbounds are not is very odd indeed.

The only thing I can think of is perhaps there is some network congestion somewhere along the route.

How does a *600 echo test sound?

Yes very interesting and annoying. LOL.

*600 echo test is very broken also.

Whats gets even more puzzling is I have set up some speed dials that use Direct IP dialing. And if I am correct in my understanding of this, this means it totally bypasses all servers etc.

When I use these direct dial entries, these too have badly broken audio.

I have tried cycling the Router/VoIP and Cable modem. Still no change.

These problems have only apeared recently in the last few days.

I am lost for idea's. Or even where else to look for some answers.

.-.-.

[martin]

Originally Posted by vk4akp

Y*600 echo test is very broken also.

In the member details try setting the Symmetric NAT field to "No" and try the echo test again and report the result.
.

[vk4akp]

Originally Posted by martin

In the member details try setting the Symmetric NAT field to "No" and try the echo test again and report the result.
.

Everything is still very broken with NAT field set to NO. (Including *600 echo test).

I also tried ringing from one phone port on the ATA to the other phone port through VoXaLot. THis however was as clear as a bell!. Very strange. When I do this is it still looping through VoXaLot?

OK. Here is another interesting test.

I rang the Brisbane PSTN VOIP gateway from my Mobile. I then rang my VoXaLoT number *061 854 757

Audio being received on the VoXaLot VOIP (Internet) phone was broken.
But, Audio received at the mobile end was perfect!

There is definatly something weird going on!.
.-.-.

[Admin]

Originally Posted by vk4akp

I rang the Brisbane PSTN VOIP gateway from my Mobile. I then rang my VoXaLoT number *061 854 757

Audio being received on the VoXaLot VOIP (Internet) phone was broken.
But, Audio received at the mobile end was perfect!

There is definatly something weird going on!.
.-.-.

If you dial the PSTN VOIP gateway from your Mobile and dial *061600 how is the quality?
.