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Voxalot Support Support for the Voxalot service. |
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04-22-2007, 11:12 AM | #1 |
Junior Member
Join Date: Oct 2006
Location: Brussels, Belgium
Posts: 21
Thanks: 9 Thanked 5 Times in 4 Posts |
Problem with DTMF responses to voxalot prompts
Since a few days I don't seem to be able to enter my password to access my voxalot voicemail. I do get the password prompt, but after keying in my password, the system appears to time out as if I had not entered anything. I can actually access the voicemail through a Sipbroker PSTN number, and then it works fine (so I do have a workaround). I have a Siemens C450IP, and I have made no changes to any configuration whatsoever lately, except for a firmware update on my phone (but I can't say if this update coincides with the manifestation of this problem). Any DTMF response to other systems (such as entering my PIN number for calls trough a calling card) work just fine over VoIP. Any ideas would greatly be appreciated.
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04-22-2007, 11:18 AM | #2 |
Join Date: Feb 2006
Posts: 2,930
Thanks: 528 Thanked 646 Times in 340 Posts |
Hello nothing on the Voxalot side has changed on the telephony front in the last couple of months.
I would be looking closely at the firmware update.
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Martin Please post support questions on the forum. Do not send PMs unless requested. |
07-17-2007, 12:54 PM | #3 |
Junior Member
Join Date: Oct 2006
Location: Brussels, Belgium
Posts: 21
Thanks: 9 Thanked 5 Times in 4 Posts |
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