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Voxalot Support Support for the Voxalot service. |
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06-17-2011, 07:10 PM | #1 |
Junior Member
Join Date: Apr 2007
Posts: 4
Thanks: 5 Thanked 0 Times in 0 Posts |
No outgoing calls via eu server/Voipcheap
This evening I can't make outgoing calls through eu.voxalot.com via Voipcheap (Betamax).
If I change to us.voxalot.com it works. Anyone else having problems? Cheers, Tim Edit: Possibly related to this post? Last edited by lurkio; 06-17-2011 at 07:13 PM. |
06-17-2011, 08:31 PM | #2 |
Junior Member
Join Date: Jun 2011
Posts: 2
Thanks: 0 Thanked 0 Times in 0 Posts |
Hi, after some research I came to the same conclusion.
eu.voxalot.com is broken us.voxalot.com works and au.voxalot.com too. For the moment I'll use us.voxalot.com I already pushed the red button at the status page because this error has now been confirmed for me. |
06-18-2011, 12:32 AM | #3 |
Junior Member
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Same here!!
Same problem here, why they dont fix it??
I cant change to voxalot.us because i got too many adapters out registered with the eu server. |
06-18-2011, 12:44 AM | #4 |
Junior Member
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Please update server status
Why they dont update the service status?
All servers showing "operational" and we know thats not true. Is there still someone working or is voxalot a dead site? |
06-18-2011, 07:37 AM | #5 |
Junior Member
Join Date: Nov 2010
Posts: 14
Thanks: 1 Thanked 1 Times in 1 Posts |
bad service
yes, I agree this is bad service - they should make a statement here on the forum and update their status page!
Did anybody dare to "press the red button?? |
06-18-2011, 08:42 AM | #6 |
Junior Member
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The big red button should be good for something!
I am sure it is just a small server problem, they should restart the server but as nowbody alerted nothing will be donde untill monday. Ping to eu.voxalot.com works.
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06-18-2011, 08:54 AM | #7 |
Junior Member
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I dared press the red button
I told about my current issue here: http://forum.voxalot.com/34157-post28.html
If Martin wants my account number to investigate, it's 728386 (Voxalot Premium). I'll try the US Server later today. |
06-18-2011, 10:17 AM | #8 |
Junior Member
Join Date: Sep 2008
Posts: 8
Thanks: 1 Thanked 0 Times in 0 Posts |
I changed the settings in my sip-device from eu.voxalot.com to us.voxalot.com and everything is up and running again.
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06-18-2011, 10:54 AM | #9 |
Junior Member
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You are lucky
I cant just change from eu to us because i got to change 50 voxalot accounts and my clients voip adapters worldwide? I cant tell them go into your voip adapters and change the sip server.
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06-19-2011, 02:16 AM | #10 |
Join Date: Feb 2006
Posts: 2,930
Thanks: 528 Thanked 646 Times in 340 Posts |
Sorry guys I just saw this. EU server needed a restart. All should be OK now.
__________________
Martin Please post support questions on the forum. Do not send PMs unless requested. |
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