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Unread 06-17-2011, 07:10 PM   #1
lurkio
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Unhappy No outgoing calls via eu server/Voipcheap

This evening I can't make outgoing calls through eu.voxalot.com via Voipcheap (Betamax).

If I change to us.voxalot.com it works.

Anyone else having problems?

Cheers,
Tim

Edit: Possibly related to this post?

Last edited by lurkio; 06-17-2011 at 07:13 PM.
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Unread 06-17-2011, 08:31 PM   #2
857856
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Default

Hi, after some research I came to the same conclusion.
eu.voxalot.com is broken
us.voxalot.com works and au.voxalot.com too.

For the moment I'll use us.voxalot.com

I already pushed the red button at the status page because this error has now been confirmed for me.
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Unread 06-18-2011, 12:32 AM   #3
caribicarts
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Default Same here!!

Same problem here, why they dont fix it??
I cant change to voxalot.us because i got too many adapters out registered with the eu server.
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Unread 06-18-2011, 12:44 AM   #4
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Default Please update server status

Why they dont update the service status?
All servers showing "operational" and we know thats not true.
Is there still someone working or is voxalot a dead site?
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Unread 06-18-2011, 07:37 AM   #5
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Angry bad service

yes, I agree this is bad service - they should make a statement here on the forum and update their status page!

Did anybody dare to "press the red button??
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Unread 06-18-2011, 08:42 AM   #6
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Default The big red button should be good for something!

I am sure it is just a small server problem, they should restart the server but as nowbody alerted nothing will be donde untill monday. Ping to eu.voxalot.com works.
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Unread 06-18-2011, 08:54 AM   #7
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Red face I dared press the red button

I told about my current issue here: http://forum.voxalot.com/34157-post28.html

If Martin wants my account number to investigate, it's 728386 (Voxalot Premium). I'll try the US Server later today.
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Unread 06-18-2011, 10:17 AM   #8
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I changed the settings in my sip-device from eu.voxalot.com to us.voxalot.com and everything is up and running again.
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Unread 06-18-2011, 10:54 AM   #9
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Default You are lucky

I cant just change from eu to us because i got to change 50 voxalot accounts and my clients voip adapters worldwide? I cant tell them go into your voip adapters and change the sip server.
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Unread 06-19-2011, 02:16 AM   #10
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Sorry guys I just saw this. EU server needed a restart. All should be OK now.
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