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Unread 10-18-2009, 09:51 AM   #11
zcharming
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It's my credit card (Visa) payment list. you can see it!

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Unread 10-18-2009, 10:41 AM   #12
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zcharming. As stated in my post, the problem is not with your payment but with your web callback usage. I am waiting for some information from our accounts person on why your calls are blocked. Once I get this information I will let you know.
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Unread 10-19-2009, 09:42 AM   #13
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zcharming your account has been unblocked.
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Unread 10-19-2009, 10:28 AM   #14
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Default Can I use virtual toll free branding ? I am voxalot lite user

I can use webcallback and virtual toll free call now, thanks!
then I found another problem. did that I misunderstand?
my account 888433 is voxalot lite . ServicesVoxLite ($15 USD / yr)
For a small annual fee, a VoxLite account offers all of the Voxalot Basic functionality, plus the advanced Voxalot functions such as Smart Call Connection and Web Call back.
With a VoxLite account you can:
Set one SIP registrations for inbound calls
Set up Call Connection rules
Use Web Call Back
Make Smart Calls (balancing call quality and costs)
Make free calls to other voxalot members
Make free calls to over 2000+ other SIP networks
Receive calls to your voxalot number
Set up Voice Service Providers for outbound calls to normal telephone numbers
Activate or deactivate voice mail
Receive voice mail as a sound file (WAV file) in your email inbox
Create a speed dial directory
Get free support from the community support forums.
Connect to your Voxalot account using a soft phone, wifi mobile, Analog Telephone Adapter or using one of the 200+ access numbers around the world listed on SIP Broker.
Use our branded Virtual Toll Free button


above is what I see on voxalot website. the last line write I can use branded virtual toll free button. but when I tried, I get the wrong message as picture :

Last edited by zcharming; 10-19-2009 at 10:34 AM.
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Unread 10-21-2009, 02:56 AM   #15
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Quote:
Originally Posted by zcharming View Post
I can use webcallback and virtual toll free call now, thanks!
then I found another problem. did that I misunderstand?
my account 888433 is voxalot lite . ServicesVoxLite ($15 USD / yr)
For a small annual fee, a VoxLite account offers all of the Voxalot Basic functionality, plus the advanced Voxalot functions such as Smart Call Connection and Web Call back.
With a VoxLite account you can:
Set one SIP registrations for inbound calls
Set up Call Connection rules
Use Web Call Back
Make Smart Calls (balancing call quality and costs)
Make free calls to other voxalot members
Make free calls to over 2000+ other SIP networks
Receive calls to your voxalot number
Set up Voice Service Providers for outbound calls to normal telephone numbers
Activate or deactivate voice mail
Receive voice mail as a sound file (WAV file) in your email inbox
Create a speed dial directory
Get free support from the community support forums.
Connect to your Voxalot account using a soft phone, wifi mobile, Analog Telephone Adapter or using one of the 200+ access numbers around the world listed on SIP Broker.
Use our branded Virtual Toll Free button


above is what I see on voxalot website. the last line write I can use branded virtual toll free button. but when I tried, I get the wrong message as picture :

The Virtual Toll Free Branding Function is not included with any of the premium packages. It is tailored to business customers and last I heard would run you about a $350 one time fee...

"Use our branded Virtual Toll Free button" means the Virtual Toll Free button with our (VoXalot's) brand (not your own)
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