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Unread 05-31-2008, 08:52 PM   #11
green
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Calls to +44 7937 are dropped after 15 sec, no reply from support in 48 hours as promised.
Price is very good but service is not usable
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Unread 06-26-2008, 06:50 AM   #12
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I paid USD 20 before testing. (My mistake) I have been trying to call mobiles I get always a busy tone. The prices are cheap but the quality is extremely low.

Basically you can put soem money in but unless you want to dial for 20 minutes until you get connected it is not worth it.

I will keep you posted if they imporve the service. To be fair to them too
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Unread 06-29-2008, 11:12 AM   #13
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We received a nice email from sure telecom


We reviewed your calls related to this number:

0044792442xxxx

There was a wrong carrier, so we excluded it now.

We use more than 900 carriers from all around the world, and sometimes to frequent routes (Like england mobile) the line is overloaded and it gets busy signal. Because of the Least Cost policy (the calls are too cheap and its overloaded) we have to review the issues and exclude the problematic carriers.

Please try to call again this number and let us know the results.

Thank you for your help and feedback to improve our service. If you have any questions or comments, please don't hesitate to contact us.

Now I can call the number ok. however i have noticed that when using it with voxalot callback

We're sorry. We are unable to complete your calls.Initiating a call between: 00447924427xxxx via suretelcom and 36959xxx via musimi. Calling 00447924427xxxx Busy

But it is not busy. Actually if I dial from my ATA it takes about 60 seconds before my mobile rings while it takes mobile call back 30 to 35 seconds to give this "busy" message.

Perhaps Martin can look into it and make it last more so that it can connect? so that we can use it ?

I have just noticed that way roung it works (meaning calling from 369594xxx via musimi to 00447924427xxxx via Suretelecom but not the othe way from Suretelecom to musimi)

Martin why is the system timing out/giving a busy signal ?


Defenetly I would like to use Suretelecom for my holidays comming up next week

Last edited by juancarlos; 06-29-2008 at 04:33 PM.
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Unread 06-30-2008, 06:14 AM   #14
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Webcallback is working now with suretelecom thanks
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