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Unread 12-16-2008, 08:14 AM   #1
martin
 
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Default New Fraud Detection System - Please Read

Due to a high incidence of payment fraud on our system, we have put measures in place to detect and prevent it. Suspicious payments are rejected and accounts associated with the users making those payments are blocked from making further payments. Unfortunately the system sometimes triggers on false positives, rejecting legitimate payments. Please bear with us while we fine tune the system. If you find your payments have been unsuccessful, please get in touch with us and we will investigate the problem immediately.
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Unread 12-16-2008, 11:28 AM   #2
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Default My Account Changed to basic acount

Please tel me why my account: 106666 Changed from Voxlite to Basic Account.

Please solve this problem

best regards
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Unread 12-16-2008, 09:12 PM   #3
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Default

Quote:
Originally Posted by jawadann View Post
Please tel me why my account: 106666 Changed from Voxlite to Basic Account.

Please solve this problem

best regards
We are sorry for the inconvenience. Our fraud detection system flagged your payment as suspicious and it has been reversed. Unfortunately, any further payments on the same account will also be declined. Your credit card has been refunded for the full amount.
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Unread 12-17-2008, 07:39 AM   #4
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Default

thank you for replay

if you want i can to send my copy of my credit card to proof that this credit card is not fraud.

I need my account very important to be Vox Lite Account

please help me

regards
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Unread 01-26-2009, 09:16 AM   #5
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Default Fraud as well!

My account has also been changed from vox lite to the basic account i tryed to rebuy vox lightt oday and got a fraud message i allso need my voxlite account for my voip to function correctly i tried to pay twice and got the same fraud message.
My account number is Member Id 761661
Thanks in advance
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Unread 01-26-2009, 10:02 AM   #6
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Default

Quote:
Originally Posted by kiwintas View Post
My account has also been changed from vox lite to the basic account i tryed to rebuy vox lightt oday and got a fraud message
Hi,

I have already talked with your friend Tasglobal about this problem. Please confer with him and let me know if there is still problems.
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Unread 01-26-2009, 10:32 AM   #7
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Default

still sez declined contact your bank yet i know there is enough money in there
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Unread 01-26-2009, 10:52 AM   #8
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Default

Quote:
Originally Posted by kiwintas View Post
still sez declined contact your bank yet i know there is enough money in there
Hello, I just checked your account and it looks like you were able to purchase a VoxLite account. Please let me know if there is still a problem?
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Unread 04-19-2009, 11:22 AM   #9
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Default not able to upgrade account to "Premium account" - Member ID :280605

I am getting following message when I tried to upgrade my account.

"Our fraud detection system has identified this transaction as fraudulent and will not be processed. Please contact us if you have received this message and are trying to process a legitimate transaction."

I can not upgrade my account. Can you please investigate problem : my Member ID is 280605


Thank you,
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Unread 07-26-2009, 09:30 AM   #10
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Default Cannot renew my Voxalot

When trying to renew my Voxalot account, I get the following message:

"Our fraud detection system has identified this transaction as fraudulent and will not be processed. Please contact us if you have received this message and are trying to process a legitimate transaction.
"

My Voxalot ID is 515388.

Please tell me why my payment was not accepted.

I am trying to process a legitimate transaction
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