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Unread 02-03-2008, 07:16 PM   #11
mgoebel
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Default VoIP provider Betamax apparently victim of a scam

Read about the latest Betamax developments:

Markus Göbel's Tech News Comments: VoIP provider Betamax apparently victim of a scam
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Unread 02-09-2008, 06:38 PM   #12
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i am a customer of BVetamax for over 2 years and no problems ever. But I remeber that a friend of mine setup a voip business, and he was very happy within 1 months he was receiving loads of account. Sadly 95% of the transactions were fraud with credit cards and paypal accounts. Basically American Credit cards were used from within the US and outside the US to purchase credit, the credit was used in hours dialing mobiles and numbers in Palestine, Middle East. and next month ne got a charge back request from the bank and the bank took the money back from him.

Actually fraudsters were able even to beat the 3D secure (Verified by Visa System) of visa and master card.

Basically he lost a lot of money and had to declare personal backrupcy

I dont think it is betamax charding, but may be fraudulent users using stolen credit cards and paypal accounts to purchase credit.

I remember that he told me that he got an order from the US with a US card when he google the Email it turn out to be a normal couple living the UK who had purchased credit using a stolen card. Not far away from where he lived.

Amazing!!!
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Unread 02-18-2008, 12:22 PM   #13
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Default Lowrate Voip,voipwise {betamax}

Dear All,

These are compinies are totally fraud.They get the payment from the customers on there cheap calling rates.But after fews days or months they Block your account and you will be unable to use services due to Unknow error.Adn also there will be no customers support for me.These all compinies are totally fraud.

Thanks to paypa they help me alot to geting refund from them and still i am waiting for UKASH refund.I dn't know what is the law in this world for this kind of peoples.

I can prove that these compinies are based on fraud.Becayse on the first time they will accept credit cad,paypal and all payment option that are secure and second time they will say to sen western union or Bank tranfer.

PLease don't use any product from BETAMAX.otherwis you will loss your money.
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Unread 02-18-2008, 06:32 PM   #14
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I have used them for years. I've never had any financial problems at all. The only issue that I had was in common with all Voxalot users (the FUP problem). Thanks to Martin that was fixed, and I remain happy with them (and him!) Authenticated CID works well and speech quality is good.

Just my two pence worth. . .

ataboy
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Unread 03-05-2008, 09:32 AM   #15
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It's quite noticeable that the comment submit form on the blog Tony found for the OP does not work; on the 3 or 4 times I've gone back there, it repeatedly asks for a new entry of the letters in the image.

edit: odd, this time it worked
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Unread 03-16-2008, 08:10 PM   #16
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Default Betamax Fraud

Hi All,

Just registered to give some info on my recent experience with Betamax...

First I heard of them was from my credit card statement. Two small amounts taken. After investigating Betamax through google I contacted my provider and got refunded. Naturally my card had to be cancelled.

The CC company have no idea how my card number was compromised but think it's probably just found by chance through an unsecured website (how many combinations of CC numbers are there?)

I do a bit of online shopping and sometimes use paypal. Never used any Voip firm apart from some free skype. I'm in the UK BTW.

Cheers!
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Unread 03-17-2008, 09:57 AM   #17
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Quote:
Originally Posted by Vitesse View Post
Hi All,

Just registered to give some info on my recent experience with Betamax...

First I heard of them was from my credit card statement. Two small amounts taken. After investigating Betamax through google I contacted my provider and got refunded. Naturally my card had to be cancelled.

The CC company have no idea how my card number was compromised but think it's probably just found by chance through an unsecured website (how many combinations of CC numbers are there?)

I do a bit of online shopping and sometimes use paypal. Never used any Voip firm apart from some free skype. I'm in the UK BTW.

Cheers!
you are lucky enough! i didnt get any refund from betamax as they couldnt trace for which account they charged me. they were asking for either username or member id. how come i will know which username or member id was used to charge my card? i sent them the info from the bank but they told me that was not sufficient. so sad
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Unread 03-17-2008, 01:35 PM   #18
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Ah, Thats a shame. Hope you can get it sorted.

My refund came from my Credit Card provider - I had never heard of Betamax until I found them on the statement. As far as I am concerned the transaction was just a fraud attempt.

cheers!
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Unread 11-10-2008, 01:22 PM   #19
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Hi i experienced the same issue, todai i cehked my E-statement and realized i was charged twice in one day $30 each time a total of $60 Bucks, i contacted my bank and they are going to follow up with this matter!!!
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Unread 11-15-2008, 09:06 PM   #20
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To be honest I don't like betamax practice at all, but they have a point when they don't allow us to use more than one clone. However, their restrictions are not valid all the time (currently I have three different accounts) and create problems like this one described here.

In any case, this is THEIR problem and they have (or had) to take care of it.
I think they will be in trouble, if this issue affects many customers. We will see...
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