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Unread 08-16-2010, 12:58 AM   #1
emoci
 
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Default VoXalot SERVICE STATUS

Quick Online Checkup
See http://scopezoom.com/vox.php

Check from your Location
Follow these instructions: http://forum.voxalot.com/voxalot-sup...eing-down.html

What happens if a server is down: VoXalot's Failover strategy
http://forum.voxalot.com/voxalot-tip...lemention.html

Enabling SRV Failover
See http://forum.voxalot.com/voxalot-tip...html#post22760

Last edited by emoci; 08-16-2010 at 01:07 AM. Reason: typos
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The Following 5 Users Say Thank You to emoci For This Useful Post:
beaver (03-25-2011), jozef (08-16-2010), martin (08-16-2010), padboll (08-16-2010), wycodreams (03-12-2011)
Unread 08-16-2010, 01:34 AM   #2
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Default

Guys we are having real problems with the service provider that hosts proxy01.us1.voxalot.com

We are still chasing this up.

Apologies for the inconvenience.
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Unread 08-16-2010, 10:50 PM   #3
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Default

After many hours of discussion with the downstream provider we have finally been able to restore proxy01.us1.voxlot.com

Once again apologies for the extended delay restoring this server.
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Unread 02-13-2011, 06:22 PM   #4
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Default Increasing problems with Voxalot

As of today voxalot to voxalot calling is down. Tried both *010xxxxxx and xxxxxx to no avail.
There seems to be a problem with the US server since calling from an outside service to *010xxxxxx@us.voxalot.com does not connect while calling *010xxxxxx@eu.voxalot.com does work.

In addition, recently my relatives have not been able to use voxalot to make calls using the Smart calling rules. I had to remove their voxalot and install direct credentials for another (single) VOIP service.

Anybody know what's going on?
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Unread 03-20-2011, 06:27 PM   #5
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Default

During the last 24 hours I have received several complaints from voxalot users including me.
most of the voxalot to voxalot fail. After the ring tone it's silence all the way

This happens with different subs in different countries with different ISP and router
I guess u have a major problem at ur side

Please help
Thanks
Amir
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Unread 03-23-2011, 07:11 PM   #6
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Default

Good news, problem disappears if I use eu or the au servers
But it's persistent with the us servers.

Can you help please before I have to change the configuration in about 50 devices around the globe?

Thanks
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Unread 07-24-2011, 09:11 AM   #7
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Default eu.voxalot.com failed

Not a first time experiencing the issue like below:

24.07.11 10:20:52 Registration of Internet number 085xxxxxxxxx failed. Remote site reports reason for error 403

24.07.11 10:19:54 Internet telephony with 007xxxxxxx via eu.voxalot.com failed. Reason for error: Request Timeout (408)

Service Status page is fine, networking (tracetoute) is fine, the same time no problem using US proxy.

I'm located in Europe, but with such a quality, could not use EU proxy, sorry.

Last edited by pavel7nl; 07-25-2011 at 08:48 AM. Reason: typo
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Unread 09-05-2011, 04:35 PM   #8
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Default No audio from *600 and *500

I recently moved so my network has changes, new router new ISP. I also just upgraded the Firmware in my Snom 300 to snom300-SIP 8.4.32, so for all I know that is the issue.

I however question the source of the problem because all outbound calls are fine except those to *500 and *600 , as I get no audio. I see older posts here about this but they appear to not have a solution.

I am using us.voxalot.com


________UPDATE________________
just tested to eu.voxalot.com and there is no audio issue. The problem is unique to the US server. I suspect that as I am using Voxalot NAT handling that perhaps *500 and *600 are not being properly handled for NAT on the US server?

Mark

Last edited by MarkosJal; 09-05-2011 at 04:44 PM.
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