Dialplan Calling Not Working

miles · 06-24-2006, 08:42 PM

As of 6/24/06 2031 GMT when I use the dial plan feature, after I dial the number there's nothing - no sound. However, the call records of the provider Inphonex show that the call had been answered. Dialplan is a real cool feature, but it hasn't been working properly for the last few days.All things considered, Voxalot is doing a great job and keep up the good work.

martin · 06-24-2006, 11:17 PM

Hi Miles,

Nothing has changed in VoXaLot for many weeks. Are you able to re-check your dial plan entries and the provider you are using.

miles · 06-25-2006, 06:25 AM

I've done all of that for the past couple of days. On my most recent try, there was one short ring and then nothing. Inphonex shows that it received the call and it was answered, but the sound is not getting through to voxalot.

miles · 06-25-2006, 10:48 PM

The Dialplan and Web Callback features are so unreliable now as to be almost unusable at this point.

Ron · 06-26-2006, 12:34 AM

Quote:

Originally Posted by miles

The Dialplan and Web Callback features are so unreliable now as to be almost unusable at this point.

Miles,

I just made test calls through Gizmo Project, Voxee, PlainVoIP, FreeDigits, Vbuzzer, Stanaphone, and FWD. All went through, but the call setup time in every case does seem excessive. On a couple of these calls, I was sure it was not going through but it did just as I was about to give up. The best case scenario is 15 seconds after dialing before the destination starts ringing (and I'm pressing # to force immediate dialing). I've been seeing this long setup time for quite a while now (it wasn't always this way).

Any chance this is what you're seeing and the calls will actually go through if you wait long enogh?

Ron

miles · 06-26-2006, 01:03 AM

It's still not working properly. After about 15 seconds or so, I get one short ring and then nothing.

06-24-2006, 08:42 PM	#1
miles Junior Member Join Date: Feb 2006 Location: New York,NY Posts: 11 Thanks: 0 Thanked 0 Times in 0 Posts	Dialplan Calling Not Working As of 6/24/06 2031 GMT when I use the dial plan feature, after I dial the number there's nothing - no sound. However, the call records of the provider Inphonex show that the call had been answered. Dialplan is a real cool feature, but it hasn't been working properly for the last few days.All things considered, Voxalot is doing a great job and keep up the good work.

06-24-2006, 11:17 PM	#2
martin Join Date: Feb 2006 Posts: 2,930 Thanks: 528 Thanked 646 Times in 340 Posts	Hi Miles, Nothing has changed in VoXaLot for many weeks. Are you able to re-check your dial plan entries and the provider you are using. __________________ Martin Please post support questions on the forum. Do not send PMs unless requested.

06-25-2006, 10:48 PM	#4
miles Junior Member Join Date: Feb 2006 Location: New York,NY Posts: 11 Thanks: 0 Thanked 0 Times in 0 Posts	Same Problem The Dialplan and Web Callback features are so unreliable now as to be almost unusable at this point.

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06-25-2006, 06:25 AM	#3
miles Junior Member Join Date: Feb 2006 Location: New York,NY Posts: 11 Thanks: 0 Thanked 0 Times in 0 Posts	I've done all of that for the past couple of days. On my most recent try, there was one short ring and then nothing. Inphonex shows that it received the call and it was answered, but the sound is not getting through to voxalot.

06-26-2006, 01:03 AM	#6
miles Junior Member Join Date: Feb 2006 Location: New York,NY Posts: 11 Thanks: 0 Thanked 0 Times in 0 Posts	It's still not working properly. After about 15 seconds or so, I get one short ring and then nothing.