03-01-2007, 06:50 AM | #1 |
Junior Member
Join Date: May 2006
Posts: 22
Thanks: 0 Thanked 0 Times in 0 Posts |
in-dial issues (oztell)
Anyone else noticed a problem between oztell and voxalot? Starting a day or so ago, all calls comming from oztell through voxalot have been terrible (this is with voxalot registering to my oztell account and someone calling my oztell number). If instead I register my ATA directly with oztell it is all fine, and if someone calls a number from another provider registered in my voxalot account (e.g. koala) the call is fine so it seems like the connection oztell->voxalot is the bad link.
The precise symptoms are when the call is placed, my phone rings but the caller is directly connected to the voxalot voicemail and it is very choppy and disjointed so a meaningful message cannot be left. Outgoing calls voxalot-> oztell are fine pls help, I had a system that was working well for me using voxalot so don't want to have to side step them. |
03-01-2007, 07:03 AM | #2 |
Join Date: Feb 2006
Posts: 2,930
Thanks: 528 Thanked 646 Times in 340 Posts |
Your not alone. We have an OZtell DID that is not working properly with VoXaLot (really choppy voice). We are currentl looking at the network connection between OZtell and VoXaLot.
__________________
Martin Please post support questions on the forum. Do not send PMs unless requested. |
03-01-2007, 08:08 AM | #3 |
Junior Member
Join Date: May 2006
Posts: 22
Thanks: 0 Thanked 0 Times in 0 Posts |
thats comforting to know - looking forward to here of a resolution,
thanks martin Phil |
03-04-2007, 03:16 AM | #4 |
Junior Member
Join Date: May 2006
Posts: 22
Thanks: 0 Thanked 0 Times in 0 Posts |
Any progress on this?
Does anyone have incomming from oztell working ok at the moment? |
03-04-2007, 04:25 AM | #5 |
Join Date: Feb 2006
Posts: 2,930
Thanks: 528 Thanked 646 Times in 340 Posts |
We are getting 3 inbound calls whenever we dial our oztell DID. It's quite bizzare actually.
We are wondering also if any other members with oztell DIDs are having problems?
__________________
Martin Please post support questions on the forum. Do not send PMs unless requested. |
03-05-2007, 02:25 AM | #6 |
Junior Member
Join Date: Mar 2007
Posts: 2
Thanks: 0 Thanked 0 Times in 0 Posts |
Dialling my OzTell DID results in my ATA ringing while the caller hears my voxalot voicemail very choppily and unable to be deciphered, but they also hear the ring tone over the top as well.
If I answer the ATA, nothing but silence, and the ring tone for the caller does not cease. Cheers |
03-05-2007, 02:26 AM | #7 |
Join Date: Feb 2006
Posts: 2,930
Thanks: 528 Thanked 646 Times in 340 Posts |
Yes exactly the same problem. It started doing this on our OZtell DID a few days ago. Unfortunately we have no control over the triple inbound problem described above.
__________________
Martin Please post support questions on the forum. Do not send PMs unless requested. |
03-05-2007, 09:58 AM | #8 |
Junior Member
Join Date: May 2006
Posts: 22
Thanks: 0 Thanked 0 Times in 0 Posts |
So is this to say that you are unable to rectify the issue?
|
03-06-2007, 02:41 AM | #9 | |
Join Date: Mar 2006
Location: Oz
Posts: 69
Thanks: 0 Thanked 0 Times in 0 Posts |
Quote:
I do not have VoXaLot registered against my Oztell account I simply forward my OZ DID to my VoXaLot account. |
|
03-06-2007, 05:44 AM | #10 |
Junior Member
Join Date: May 2006
Posts: 22
Thanks: 0 Thanked 0 Times in 0 Posts |
I guess this means that you have the WEBPABX to be able to forward incomming calls? I have the bare bones package so don't have this option...
|
|
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
[EU Server] Dial Plan & ATA Issues | Lanh | Voxalot Support | 8 | 02-17-2007 07:25 AM |
dial plan for ** won't get you speed dial | d85551 | Voxalot Support | 0 | 11-30-2006 12:00 PM |
dial plan help please | muzzza | Voxalot Support | 0 | 09-01-2006 11:38 AM |
Dial Plan for Italy wanted!!! | moonshiner | Voxalot Support | 32 | 08-20-2006 10:26 PM |
Voxalot as Provider in Dial Plan | vpsaini | Voxalot Support | 2 | 06-27-2006 09:36 AM |