Click Here To Visit SIP Broker  

Go Back   Voxalot / SIP Broker Support Forums > Voxalot Forums > Voxalot Support

Voxalot Support Support for the Voxalot service.

 
 
Reply
Thread Tools Display Modes
Unread 01-22-2009, 12:50 PM   #1
snvv
Junior Member
 
Join Date: Oct 2008
Posts: 26
Thanks: 3
Thanked 1 Time in 1 Post
snvv is on a distinguished road
Default I can't delete a message

Hello
Dialing *500 I have two messages. One is spam (I received it in my email too) and an other that is empty.

I deleted the messages (option 7) but when I retest my voicemail the messages are there.

In sort, messages are not deleted...

I used PAP2 and a softphone without success.

Please note I can move around the mail box options. Just I can't delete messages.

Thank you
snvv
snvv is offline   Reply With Quote
Unread 01-22-2009, 01:54 PM   #2
kurun
 
Join Date: Sep 2006
Location: Toronto, Canada
Posts: 568
Thanks: 70
Thanked 147 Times in 115 Posts
kurun is a jewel in the roughkurun is a jewel in the rough
Default

Is there a chance you pressed "7" twice? This is also the Undelete option.
kurun is offline   Reply With Quote
Unread 01-22-2009, 02:53 PM   #3
snvv
Junior Member
 
Join Date: Oct 2008
Posts: 26
Thanks: 3
Thanked 1 Time in 1 Post
snvv is on a distinguished road
Default

I know that... no I did't pressed 7 twice.
The other strange thing is that I have two messages but in my mail received only one.
Thank you.
snvv is offline   Reply With Quote
Unread 01-23-2009, 08:00 AM   #4
snvv
Junior Member
 
Join Date: Oct 2008
Posts: 26
Thanks: 3
Thanked 1 Time in 1 Post
snvv is on a distinguished road
Default

I created a new account.

You may try to see what is going on in the mailbox...

user account 212207 Voicemail Password* xxxx

Last edited by emoci; 01-24-2009 at 12:25 AM.
snvv is offline   Reply With Quote
Unread 01-24-2009, 12:26 AM   #5
emoci
 
Join Date: Jul 2007
Location: Toronto, Canada
Posts: 1,422
Thanks: 123
Thanked 369 Times in 282 Posts
emoci is a name known to allemoci is a name known to allemoci is a name known to allemoci is a name known to all
Default

Quote:
Originally Posted by snvv View Post
I created a new account.

You may try to see what is going on in the mailbox...

user account 212207 Voicemail Password* xxxx
Hmm,

You're right....

Let me see if I can get someone to do a VM flush....
emoci is offline   Reply With Quote
Unread 01-24-2009, 08:24 PM   #6
snvv
Junior Member
 
Join Date: Oct 2008
Posts: 26
Thanks: 3
Thanked 1 Time in 1 Post
snvv is on a distinguished road
Default

Hello emoci,
Thank you for deleting the password but as I said I created a new account and I will not use anymore the old one.

I was thinking what happens and I think one message was iNUM incoming call. I will test it and I will reply here.
Regards,
snvv
snvv is offline   Reply With Quote
Unread 01-24-2009, 10:31 PM   #7
martin
 
Join Date: Feb 2006
Posts: 2,930
Thanks: 528
Thanked 646 Times in 340 Posts
martin is a jewel in the roughmartin is a jewel in the roughmartin is a jewel in the roughmartin is a jewel in the roughmartin is a jewel in the roughmartin is a jewel in the rough
Default

The VM for account 212207 has now been flushed. Apologies for the inconvenience.
__________________
Martin

Please post support questions on the forum. Do not send PMs unless requested.
martin is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
How can I delete one of my voice service providers? roberthuang Voxalot Support 16 10-19-2009 03:04 AM
Deleting VoiceMail Prompts... IanSav Voxalot Support 28 04-17-2009 09:14 PM
Voicemail Delete All and Delete From Email? MrHatken Voxalot General 0 06-23-2007 10:30 AM
Delete all providers but voicemail active? eliafino Voxalot Support 12 02-26-2007 09:10 PM
What am I doing wrong here? code- Voxalot Support 16 10-20-2006 05:12 PM


All times are GMT. The time now is 02:28 AM.


Powered by vBulletin® Version 3.7.2
Copyright ©2000 - 2019, Jelsoft Enterprises Ltd.