Click Here To Visit SIP Broker  

Go Back   Voxalot / SIP Broker Support Forums > Voxalot Forums > Voxalot Support

Voxalot Support Support for the Voxalot service.

 
 
Reply
Thread Tools Display Modes
Unread 07-11-2007, 03:06 AM   #1
voip2007
Member
 
Join Date: Jun 2007
Posts: 64
Thanks: 14
Thanked 2 Times in 2 Posts
voip2007 is on a distinguished road
Default Voice mail problem

It seems the voice mail doesn't work recently. It worked perfectly before. my friend calls me, I am not there, After 20second, it won't go to voice mail. Does anybody have the same problem with me. Or it is because the system upgrape, we need to pay for the voice mail service?
voip2007 is offline   Reply With Quote
Unread 07-11-2007, 04:29 AM   #2
martin
 
Join Date: Feb 2006
Posts: 2,930
Thanks: 528
Thanked 646 Times in 340 Posts
martin is a jewel in the roughmartin is a jewel in the roughmartin is a jewel in the roughmartin is a jewel in the roughmartin is a jewel in the roughmartin is a jewel in the rough
Default

Quote:
Originally Posted by voip2007 View Post
It seems the voice mail doesn't work recently. It worked perfectly before. my friend calls me, I am not there, After 20second, it won't go to voice mail. Does anybody have the same problem with me. Or it is because the system upgrape, we need to pay for the voice mail service?
Nothing has changed in months. What happens after 20seconds?

Voicemail will remain part of the free service.
__________________
Martin

Please post support questions on the forum. Do not send PMs unless requested.
martin is offline   Reply With Quote
Unread 07-11-2007, 04:02 PM   #3
voip2007
Member
 
Join Date: Jun 2007
Posts: 64
Thanks: 14
Thanked 2 Times in 2 Posts
voip2007 is on a distinguished road
Default

I made a test, after 20 second, I could hear it stop a little while, then a busy tone, but after I heard "di" , ring again, and then started all over again.

Last edited by voip2007; 07-11-2007 at 04:22 PM.
voip2007 is offline   Reply With Quote
Unread 07-12-2007, 03:39 AM   #4
voip2007
Member
 
Join Date: Jun 2007
Posts: 64
Thanks: 14
Thanked 2 Times in 2 Posts
voip2007 is on a distinguished road
Default

No body have the same problem as me in the voicemail?
voip2007 is offline   Reply With Quote
Unread 07-12-2007, 07:26 AM   #5
dc2007
Member
 
Join Date: Mar 2007
Posts: 81
Thanks: 12
Thanked 1 Times in 1 Posts
dc2007 is on a distinguished road
Default

i have been testing it lately and nothings wrong with it. whats your ringing duration?
dc2007 is offline   Reply With Quote
Unread 07-12-2007, 08:30 AM   #6
martin
 
Join Date: Feb 2006
Posts: 2,930
Thanks: 528
Thanked 646 Times in 340 Posts
martin is a jewel in the roughmartin is a jewel in the roughmartin is a jewel in the roughmartin is a jewel in the roughmartin is a jewel in the roughmartin is a jewel in the rough
Default

Also double check that voicemail active is set to "Yes".
.
__________________
Martin

Please post support questions on the forum. Do not send PMs unless requested.
martin is offline   Reply With Quote
Unread 07-12-2007, 07:55 PM   #7
voip2007
Member
 
Join Date: Jun 2007
Posts: 64
Thanks: 14
Thanked 2 Times in 2 Posts
voip2007 is on a distinguished road
Default

Quote:
Originally Posted by martin View Post
Also double check that voicemail active is set to "Yes".
.
Yes. I did. Do I need set "yes" in the box SIP Register of provider detail? I bought 2 phone numbers in DIDWW. They both have the same problem right now.
voip2007 is offline   Reply With Quote
Unread 07-12-2007, 09:32 PM   #8
emoci
 
Join Date: Jul 2007
Location: Toronto, Canada
Posts: 1,422
Thanks: 123
Thanked 369 Times in 282 Posts
emoci is a name known to allemoci is a name known to allemoci is a name known to allemoci is a name known to all
Default

I have something along these lines happening:

Have a VBuzzer account, which is simply set to forward to VoXalot after 20 sec for voicemail purposes (so not registered).

-If someone calls my did number, everything is well.

-If someone calls via sipbroker using either SipCode+User, or a SipBroker alias, it rings for 20 seconds (as it should), but when it is time to go to voicemail it goes to busy message instead.

-What gets me is this:
I set up another VoXalot account that all it does is forward to *452VBuzzerUser. Now if I call SipBroker and dial *452VBuzzerUser I get a busy message after 4 rings, however, if I call the VoXalot account which is forwarding to *452VBuzzerUser, then Voicemail comes up after 4 rings...

All that said, from previous experience: Registering your account in VoXalot (setting SIP register to yes under provider details), usually will have Voicemail answer after however many seconds you set it....but this will also cost you $15/year after the 16th.
emoci is offline   Reply With Quote
Unread 07-12-2007, 09:49 PM   #9
voip2007
Member
 
Join Date: Jun 2007
Posts: 64
Thanks: 14
Thanked 2 Times in 2 Posts
voip2007 is on a distinguished road
Default

Quote:
Originally Posted by emoci View Post
I have something along these lines happening:

Have a VBuzzer account, which is simply set to forward to VoXalot after 20 sec for voicemail purposes (so not registered).

-If someone calls my did number, everything is well.

-If someone calls via sipbroker using either SipCode+User, or a SipBroker alias, it rings for 20 seconds (as it should), but when it is time to go to voicemail it goes to busy message instead.

-What gets me is this:
I set up another VoXalot account that all it does is forward to *452VBuzzerUser. Now if I call SipBroker and dial *452VBuzzerUser I get a busy message after 4 rings, however, if I call the VoXalot account which is forwarding to *452VBuzzerUser, then Voicemail comes up after 4 rings...

All that said, from previous experience: Registering your account in VoXalot (setting SIP register to yes under provider details), usually will have Voicemail answer after however many seconds you set it....but this will also cost you $15/year after the 16th.
Does that mean voice mail is not a free feature?
voip2007 is offline   Reply With Quote
Unread 07-12-2007, 09:56 PM   #10
emoci
 
Join Date: Jul 2007
Location: Toronto, Canada
Posts: 1,422
Thanks: 123
Thanked 369 Times in 282 Posts
emoci is a name known to allemoci is a name known to allemoci is a name known to allemoci is a name known to all
Default

Quote:
Originally Posted by voip2007 View Post
Does that mean voice mail is not free feature.
VoiceMail is free, however, if it is not working by you just forwarding the numbers to VoXalot....and you need to register them within VoXalot instead, the registrations isn't free.

So:

1. DID number forwarded to 123456@us.voxalot.com (123456 replace with your account)
Voicemail set to Yes
You have to be able to forward from wherever you are managing the numbers.
This setup is free

But if it is not working then you'll have to try this:

2. Account with DID number added under providers on VoXalot and Sip Register set to yes. This makes VoXalot the equivalent of your Adaptor Box. So whenever the DID rings, VoXalot picks up the call.
This is not free ($15/year after July 16th)
Good news is, it is still free right now, so you have time to test.....at least, and see where the
problem is.

I guess providing more details on your setup will help:

1. At home, what is your Voip Adapter/SoftPhone registered with, VoXalot?
2. The DID numbers you mentioned, how are they connecting to voxalot right now?

Last edited by emoci; 07-12-2007 at 09:59 PM.
emoci is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Voice mail could not be reached... cpt_copycat Voxalot Support 1 05-19-2007 03:00 PM
Important - Call forwarding and Voice Mail Tony Voxalot Support 4 03-07-2007 09:16 PM
Clearing Voice mail - a suggestion kurun Voxalot Support 0 11-01-2006 06:27 AM
SPA3K / Voice Mail Problem BJReplay Voxalot Support 3 07-05-2006 09:09 AM
Voice Mail Time Stamp? BJReplay Voxalot Support 1 04-24-2006 12:48 AM


All times are GMT. The time now is 03:25 PM.


Powered by vBulletin® Version 3.7.2
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.