Problem logging into Voxalot from Windows Mobile5 phone

[serendipitydawg]

I will try to diagnose further, to the limits of my abilities.

But I would appreciate feedback to "technical" questions.

As nothing has changed at your end, what could have changed at my end?

I appreciate that I have a "truncated" version of Windows in my phone, so:

"Can loading the beta Windows Mobile fring client somehow have changed Windows (on my phone)?

First technical question, any feedback much appreciated

[craig]

It seems unlikely that Fring would have affected the way your browser works, but then again, I am not a professional Mobile developer.

The good news is that I have managed to reproduce your problem on an older version of Windows Mobile (5.0 OS 5.1.195, Build 14298.2.2.0). It doesn't let me login when I connect to the Voxalot - Home site.

However, the mobile.voxalot.com site definitely still works OK with the same phone.

I will do some more investigation and come back here as soon as I have some meaningful information. In the meantime, I apologize for the inconvenience.

--
craig

[craig]

Hmm.... the new look and feel changed the submit buttons (in the HTML) from type INPUT to BUTTON, which as it turns out isn't supported by Windows Mobile 5.0 - terrific! :-(

See http://msdn2.microsoft.com/en-us/library/bb545543.aspx for more details.

Anyway, let me have a look and see how we can work around this for our Windows Mobile 5.0 users.

In the meantime, please let me know how mobile.voxalot.com goes for you. It should still work just fine.

--
craig

[serendipitydawg]

Thankyou Craig for the positive news.

Hope you find a "workaround" soon.

Untl then I will feel a sense of loss; such as the loss of an old friend.

God speed your coding finger(s):-)

[serendipitydawg]

Stiil no joy

[serendipitydawg]

Hello Craig.

I have had no further success with mobile.voxalot.com

Any news?

[craig]

When you say you have had no success with mobile.voxalot.com, what problems are you seeing? It works just fine on my phone - although that probably doesn't make you feel any better :-)

For us to fix Voxalot - Home to work with Windows Mobile 5 is going to require a little work. Making a change to buttons across the whole application is going to require a major retest cycle across all browsers and operating systems, so in the meantime, I am keen to make sure that you can at least still use mobile.voxalot.com.

Apologies again for the inconvenience.

--
craig

[serendipitydawg]

My attempts at usng mobile.voxalot.com have been via twoother mobile phones I have that can access the Internet. Neither has Windows Mobile.

Both will connect to other web sites ( eg Google & bbc.co.uk) but not mobile.voxalot.com

Out of curiosity, on my PC via Internet Explorer I attempted to access mobile.voxalot.com and got a http 404 error.

At which point I gave up. Any clues

[hust]

Originally Posted by serendipitydawg

My attempts at usng mobile.voxalot.com have been via twoother mobile phones I have that can access the Internet. Neither has Windows Mobile.

Both will connect to other web sites ( eg Google & bbc.co.uk) but not mobile.voxalot.com

Maybe,you should change two other mobile phones Browser mainpage to "http://mobile.voxalot.com".
Just now, i used my LG WAP mobile phone(not Windows Mobile) access "mobile.voxalot.com",all WAP callback are OK. my LG mobile browser version is Openwave 6.2.3.2 .

Originally Posted by serendipitydawg

Out of curiosity, on my PC via Internet Explorer I attempted to access mobile.voxalot.com and got a http 404 error.

I use PC(win xp) and IE to access mobile.voxalot.com and make web(or name wap) callback. No problem.

[hust]

Originally Posted by craig

When you say you have had no success with mobile.voxalot.com, what problems are you seeing? It works just fine on my phone - although that probably doesn't make you feel any better :-)

For us to fix Voxalot - Home to work with Windows Mobile 5 is going to require a little work. Making a change to buttons across the whole application is going to require a major retest cycle across all browsers and operating systems, so in the meantime, I am keen to make sure that you can at least still use mobile.voxalot.com.

--
craig

I tested logging into Voxalot from Windows Mobile 2003 ten minutes ago.

My PDA phone OS version: MS Pocket PC 4.20.0(Build 14053) --belong to WM2003.

1. access "http://www.voxalot.com" ,After input Member ID ,Password ,i clicked "login" button. No any response.

2. access "http://mobile.voxalot.com". All are OK.

Pls pay attention to Windows Mobile 2003.