Engaged signal outbound, inbound ok

Steve · 03-02-2009, 04:52 AM

Hi,

I've finally configured a 3102 with voxalot and a couple of VSP. IT iniitially worked ok inbound and outbound etc. dial plans etc.

I had to change the password for one of the VSP, now I only get an engaged signal, when I dial a phone number.

I've deleted the VSP account recreated from scratch to be sure, but with no luck

Inbound calls from each VSP work ok. x 3

Outbound tests
*600 echo test is ok
600 echo test is ok
*393612 test ok, get date and time etc.
393612 engaged signal
*010810320 get VM and can leave message
*500 to pick up VM message is ok

*010 engaged signal

Checked the dial plans they all work when tested as they should.

I could not find anything on the forum or web that could help.

Any help would be appreaciated.

Cheers
Steve

ladude626 · 03-02-2009, 05:56 AM

I had the same problem a few weeks ago. I only solution I found was making a backup of the dialplan (using Export) and manually delete all my dialplan and providers. After that, I manually re-added all my providers and reimported my dialplan. Make sure to test each provider one at a time to make sure they all work.

Steve · 03-02-2009, 08:08 AM

I tried deleting the VSP and dial plan entries, I logout for 20 min, and logged back in and started from scratch. I now get 2 of my VSP's registration process saying failed and the other one as pending

martin · 03-02-2009, 09:15 AM

Quote:

Originally Posted by Steve

I tried deleting the VSP and dial plan entries, I logout for 20 min, and logged back in and started from scratch. I now get 2 of my VSP's registration process saying failed and the other one as pending

Please PM me your account number

Steve · 03-02-2009, 09:19 AM

Quote:

Originally Posted by martin

Please PM me your account number

810320

Even thought the registration is saying failed, the inbound calls to the VSP numbers still manage to ring through vox to the ATA !

I've tested the 2 accounts that failed, from a softphone and they register ok.

Cheers Steve

Steve · 03-02-2009, 11:30 AM

I've fixed the failed registration problem. the 2 accounts that failed, worked if they have the sip domain in the login ie. 123456@sip.xxx.com

I deleted all VSP and dial plan entries, and entered just the engin one too start and test.

For some reason the phone numbers of the 2 other VSP's that are not registered get through, along with the engine account. But I get and engaged signal if I dial out

600 and
*600 work though

03-02-2009, 04:52 AM	#1
Steve Junior Member Join Date: Mar 2009 Posts: 12 Thanks: 1 Thanked 0 Times in 0 Posts	Engaged signal outbound, inbound ok Hi, I've finally configured a 3102 with voxalot and a couple of VSP. IT iniitially worked ok inbound and outbound etc. dial plans etc. I had to change the password for one of the VSP, now I only get an engaged signal, when I dial a phone number. I've deleted the VSP account recreated from scratch to be sure, but with no luck Inbound calls from each VSP work ok. x 3 Outbound tests 600 echo test is ok 600 echo test is ok 393612 test ok, get date and time etc. 393612 engaged signal 010810320 get VM and can leave message 500 to pick up VM message is ok 010 engaged signal Checked the dial plans they all work when tested as they should. I could not find anything on the forum or web that could help. Any help would be appreaciated. Cheers Steve Last edited by Steve; 03-02-2009 at 05:53 AM.*

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03-02-2009, 05:56 AM	#2
ladude626 Junior Member Join Date: Feb 2009 Posts: 15 Thanks: 0 Thanked 2 Times in 2 Posts	I had the same problem a few weeks ago. I only solution I found was making a backup of the dialplan (using Export) and manually delete all my dialplan and providers. After that, I manually re-added all my providers and reimported my dialplan. Make sure to test each provider one at a time to make sure they all work.

03-02-2009, 08:08 AM	#3
Steve Junior Member Join Date: Mar 2009 Posts: 12 Thanks: 1 Thanked 0 Times in 0 Posts	I tried deleting the VSP and dial plan entries, I logout for 20 min, and logged back in and started from scratch. I now get 2 of my VSP's registration process saying failed and the other one as pending

03-02-2009, 11:30 AM	#6
Steve Junior Member Join Date: Mar 2009 Posts: 12 Thanks: 1 Thanked 0 Times in 0 Posts	I've fixed the failed registration problem. the 2 accounts that failed, worked if they have the sip domain in the login ie. 123456@sip.xxx.com I deleted all VSP and dial plan entries, and entered just the engin one too start and test. For some reason the phone numbers of the 2 other VSP's that are not registered get through, along with the engine account. But I get and engaged signal if I dial out 600 and *600 work though