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Voxalot Support Support for the Voxalot service. |
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03-08-2010, 12:22 AM | #1 |
Member
Join Date: May 2009
Location: Canada
Posts: 81
Thanks: 14 Thanked 6 Times in 5 Posts |
Can't forward to another Voxalot SIP URI
I am trying to setup a Call Forward Connection and I want to forward to a SIP URI that happens to be another Voxalot account, but I am getting an error: invalid SIP URI. I have tryied username@us.voxalot.com, username@voxalot.com, sip:username@us.voxalot.com, sip:username@voxalot com, nothing works.
Is it not allowed to forward to another Voxalot account or is it just a bug? EDIT: I have a paid subscription and forwarding to SIP URI works with another providers. Last edited by Corbu'; 03-08-2010 at 03:18 PM. |
03-08-2010, 03:12 PM | #2 |
Join Date: Sep 2006
Location: Toronto, Canada
Posts: 568
Thanks: 70 Thanked 147 Times in 115 Posts |
Try forwarding to sip:*010xxxxxx@sipbroker.com where xxxxxx is the Voxalot account number you want to forward to.
Please note that Call connection (Call Forwarding) is a premium service valid with a paid subscription. |
03-08-2010, 06:18 PM | #3 |
Member
Join Date: May 2009
Location: Canada
Posts: 81
Thanks: 14 Thanked 6 Times in 5 Posts |
I don’t get the SIP URI error without the * (sip:010xxxx@sipbroker.com), but it doesn’t work properly, all I get is a busy tone. The other Voxalot account rings if I call directly, but it isn’t ringing via call connection.
Last edited by Corbu'; 03-08-2010 at 06:21 PM. |
03-09-2010, 01:24 AM | #4 |
Join Date: Jul 2007
Location: Toronto, Canada
Posts: 1,422
Thanks: 123 Thanked 369 Times in 282 Posts |
The * needs to be included in sip:*010xxxxxx@sipbroker.com
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03-09-2010, 04:54 AM | #5 |
Member
Join Date: May 2009
Location: Canada
Posts: 81
Thanks: 14 Thanked 6 Times in 5 Posts |
Thank you all, it works now with the * in front. I don't know what I did but it didn't work before with *010xxxxx; I entered first sip:010, then I edited, now everything is good.
Last edited by Corbu'; 03-09-2010 at 03:47 PM. |
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