Nokia Support - Page 17

badkarma · 09-26-2007, 10:33 AM

Hi,

I am still having problem configuring voxalot on my nokia E61...

my firmware ver is 2.0618.06.05... I've checked nokia update and its the latest version available for my handset model.

The problem is I am behind NAT and it appears it doesn't even try to connect to any sip server (I might be wrong).

It says "Not registered" under SIP settings.

Pleas assist, I spent the entire night trying to make it work, no luck.

green · 10-05-2007, 08:13 PM

Hello
I have Nokia E60 with 3.0633.09.04 software.
I had my phone working with voxalot for a few days but (probably) after my .xml provisioning tests I see that it's not sending NAT keepalives anymore. This problem exists with voxalot only, another account (gizmo) works fine, I can see keepalives on my router.
I've tried to delete both the voxalot profile and voxalot sip account and re-create them but that doesn't help. Yes, I have to admit that gizmo profile was created manually (not provisioned) and was not touched by me. Probably that's why it's still ok

Is it possible to 'repair' this profile or should I try to wipe the phone completely?
Thanks

---

It seems I have to answer this question myself.

If you're using us.voxalot.com as a proxy/registrar then the same should be used in the
public user name - ...@us.voxalot.com and not just voxalot.com
Otherwise no NAT keepalives are sent. STUN server address is obtained by sending DNS SRV query for the domain used in public user name.

If a different STUN server is provisioned (via .xml) for either voxalot.com or us.voxalot.com that server will be picked up and will be used, but no NAT keepalives will be sent. The necessary parameter (CRLFREFRESH) is present in my .xml provisioning file.
Similar problem was already reported http://forum.voxalot.com/voxalot-sup...html#post10522

dipac · 10-16-2007, 05:48 AM

Forum Nokia (Forum Nokia - resources for mobile application developers) now has an application that you can use on an s60 device to make all those invisible SIP settings visible.

They also have a user guide to help... Try it and see what you think.

Hope this helps.

affinity · 10-16-2007, 07:00 AM

The application installed fine, got the PDF doco... will look at this later. Thanks very much dipac, much appreciated.

affinity · 10-17-2007, 04:03 AM

Okay, well you might now be interested in seeing this new thread if you have a Nokia N95 in particular (but it would be useful for any of the Nokia VoIP capable phones too):
http://forum.voxalot.com/voxalot-gen...html#post13436

mgoebel · 10-17-2007, 08:26 AM

Quote:

Originally Posted by dipac

Forum Nokia (Forum Nokia - resources for mobile application developers) now has an application that you can use on an s60 device to make all those invisible SIP settings visible.

Unfortunately this application doesn't really "make all those invisible SIP settings visible". The most wanted invisible SIP setting is still the Truphone SIP password.

Just to remember:
Markus Göbel's Tech News Comments: No Truphone over Fring anymore

Or did somebody already find another solution? The application's manual doesn't tell how to make the stored SIP password visible.

affinity · 10-17-2007, 08:30 AM

Quote:

Originally Posted by mgoebel

Unfortunately this application doesn't really "make all those invisible SIP settings visible". The most wanted invisible SIP setting is still the Truphone SIP password.

Yes well, I did read something about exporting settings to an XML file but I can't find it right now. Perhaps that will export the password, but it isn't likely.

affinity · 10-17-2007, 08:42 AM

I got export to work, but it didn't export any passwords. Tried copying both the Truphone and the Voxalot entries and then exporting them one by one.

Sorry.

mgoebel · 10-17-2007, 08:45 AM

That's OK. Truphone gives free calls to 40 countries, yet for months. If everyone had their SIP password it could break their company. Yet the former hack was quite dangerous for them, I guess. But the update resolved Truphone's problem.

affinity · 10-17-2007, 08:46 AM

I wonder if it would help if you sniffed data with your own server pretending to be Truphone's registration server....

So long as you can make your own local DNS entry for truphone.com that the phone uses through the WAP's DNS settings, then you should be able to find the password.

10-05-2007, 08:13 PM	#162
green Senior Member Join Date: Jul 2007 Posts: 143 Thanks: 13 Thanked 20 Times in 19 Posts	No NAT keepalives. Voxalot only. Hello I have Nokia E60 with 3.0633.09.04 software. I had my phone working with voxalot for a few days but (probably) after my .xml provisioning tests I see that it's not sending NAT keepalives anymore. This problem exists with voxalot only, another account (gizmo) works fine, I can see keepalives on my router. I've tried to delete both the voxalot profile and voxalot sip account and re-create them but that doesn't help. Yes, I have to admit that gizmo profile was created manually (not provisioned) and was not touched by me. Probably that's why it's still ok Is it possible to 'repair' this profile or should I try to wipe the phone completely? Thanks --- It seems I have to answer this question myself. If you're using us.voxalot.com as a proxy/registrar then the same should be used in the public user name - ...@us.voxalot.com and not just voxalot.com Otherwise no NAT keepalives are sent. STUN server address is obtained by sending DNS SRV query for the domain used in public user name. If a different STUN server is provisioned (via .xml) for either voxalot.com or us.voxalot.com that server will be picked up and will be used, but no NAT keepalives will be sent. The necessary parameter (CRLFREFRESH) is present in my .xml provisioning file. Similar problem was already reported http://forum.voxalot.com/voxalot-sup...html#post10522 Last edited by green; 10-07-2007 at 01:46 PM. Reason: research results added

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09-26-2007, 10:33 AM	#161
badkarma Junior Member Join Date: Sep 2007 Location: Menlo Park, CA/Camberley, England Posts: 1 Thanks: 0 Thanked 0 Times in 0 Posts	Hi, I am still having problem configuring voxalot on my nokia E61... my firmware ver is 2.0618.06.05... I've checked nokia update and its the latest version available for my handset model. The problem is I am behind NAT and it appears it doesn't even try to connect to any sip server (I might be wrong). It says "Not registered" under SIP settings. Pleas assist, I spent the entire night trying to make it work, no luck.

10-16-2007, 05:48 AM	#163
dipac Junior Member Join Date: Jul 2007 Posts: 19 Thanks: 0 Thanked 10 Times in 4 Posts	Forum Nokia (Forum Nokia - resources for mobile application developers) now has an application that you can use on an s60 device to make all those invisible SIP settings visible. They also have a user guide to help... Try it and see what you think. Hope this helps.

10-16-2007, 07:00 AM	#164
affinity Join Date: Apr 2006 Posts: 799 Thanks: 66 Thanked 61 Times in 44 Posts	The application installed fine, got the PDF doco... will look at this later. Thanks very much dipac, much appreciated.

10-17-2007, 04:03 AM	#165
affinity Join Date: Apr 2006 Posts: 799 Thanks: 66 Thanked 61 Times in 44 Posts	Okay, well you might now be interested in seeing this new thread if you have a Nokia N95 in particular (but it would be useful for any of the Nokia VoIP capable phones too): http://forum.voxalot.com/voxalot-gen...html#post13436

10-17-2007, 08:42 AM	#168
affinity Join Date: Apr 2006 Posts: 799 Thanks: 66 Thanked 61 Times in 44 Posts	I got export to work, but it didn't export any passwords. Tried copying both the Truphone and the Voxalot entries and then exporting them one by one. Sorry.

10-17-2007, 08:45 AM	#169
mgoebel Senior Member Join Date: Apr 2007 Posts: 135 Thanks: 37 Thanked 34 Times in 23 Posts	That's OK. Truphone gives free calls to 40 countries, yet for months. If everyone had their SIP password it could break their company. Yet the former hack was quite dangerous for them, I guess. But the update resolved Truphone's problem.

10-17-2007, 08:46 AM	#170
affinity Join Date: Apr 2006 Posts: 799 Thanks: 66 Thanked 61 Times in 44 Posts	I wonder if it would help if you sniffed data with your own server pretending to be Truphone's registration server.... So long as you can make your own local DNS entry for truphone.com that the phone uses through the WAP's DNS settings, then you should be able to find the password.