Wengo

[twen]

Originally Posted by Mew

but when you call the number associated to this account, the phone doesn't ring and you receive a message like this : "number not allocated"...

Martin please help me !

Hello Mew,

the message you get isq in french and is "le numéro esqt inaccessible ou pas attribué" (the number is unaccessible or not connected). A part of the solution is here, on the wengophone forum....

Wengo doesn't use the codec g729, which is the default on voxalot.... Update your provider's details to use the codec g711 instead. And try

However if you follow the thread on the wengo forum, it seems that wengo seems to "protect" there entries, only allowing ATA (ie different IP) to connect to their servers (like betamax did/does ?).

Hope this helps.

[Mew]

Hi twen !

I didn't change the codecs list and it could be an explanation. I will try and inform you on how it works on my side.

Thanks

[Mew]

Sorry but I have this error message :

"Invalid Codecs. Please use combination of g729 g726 g723 ilbc gsm ulaw or alaw separated by semi-colons."

Is the g711 codec still supported by Voxalot ?

[JeFFJuH]

Originally Posted by Mew

Sorry but I have this error message :

"Invalid Codecs. Please use combination of g729 g726 g723 ilbc gsm ulaw or alaw separated by semi-colons."

Is the g711 codec still supported by Voxalot ?

alaw and ulaw are G.711. Those are the G.711a and G.711u codecs.
G.711a is the codec used in most countries, and G.711u is the codec used in USA and Canada and a small number of other countries.

[Mew]

Oh ok thanks !

But in my case, what do I need to do ? I have to change the order ?

[Mew]

I have changed the order like this : ulaw;alaw;g729;ilbc;gsm but still have the same problem...

I don't know what to do.

[martin]

Originally Posted by Mew

I have changed the order like this : ulaw;alaw;g729;ilbc;gsm but still have the same problem...

I don't know what to do.

Please check you don't have any leading or trailing spaces.

[Mew]

Hi,

It seems they are currently working on this problem :
forum.wengophone.fr :: Voir le sujet - Wengo et Voxalot

"Bonjour,

Des tests sont effectués de notre côté avec Voxalot,

On vous informera des résultats très prochainement,

Merci de votre patience"

I don't know if they have already contacted you, if not I'm sure they will do it very soon.

Martin, as you know I'm a Wengo's customer, if you need to do some tests, I can help you. ;-)

Thanks

[twen]

Originally Posted by Mew

It seems they are currently working on this problem :
forum.wengophone.fr :: Voir le sujet - Wengo et Voxalot

Mew, apparently we are watching the same threads

In english : Wengo is testing with voxalot what is happening. Martin, when you know something, could you tell us ? thank you

Olivier

[martin]

Originally Posted by twen

Mew, apparently we are watching the same threads

In english : Wengo is testing with voxalot what is happening. Martin, when you know something, could you tell us ? thank you

Olivier

Hi,

They have not made any contact with us yet. As soon as they do we will let you know.