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01-26-2007, 02:39 AM | #1 |
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Join Date: Nov 2006
Posts: 15
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Register still shows failed after sip server was back on-line
Pennytel was down for a few hours this morning, it was not registered even after the server was back on-line for hrs, I had to manually register. I don't remember I had to do this in the past, any ideas ?
Thanks Last edited by zaq; 01-26-2007 at 02:41 AM. Reason: Subject |
01-26-2007, 02:46 AM | #2 |
Join Date: Feb 2006
Posts: 2,930
Thanks: 528 Thanked 646 Times in 340 Posts |
This has always been the case. Once a provider is in failed state it is parked for up to 24 hours until the next retry cycle.
A retry cycle consists of 25 attempts made once every 2 mins. This allows us to control message flooding from our servers.
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Martin Please post support questions on the forum. Do not send PMs unless requested. |
01-26-2007, 03:20 AM | #3 |
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Join Date: Jan 2007
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To Manually Register, is it a simple Set Active/Register to "No" then back to "Yes"?
I couldn't tell if it was "Pending" as everytime I made changes it would stay at "Failed". |
01-26-2007, 03:27 AM | #4 |
Join Date: Feb 2006
Posts: 2,930
Thanks: 528 Thanked 646 Times in 340 Posts |
Change the SIP Register field to "No" -> Save and then wait until the status field changes to a "-"
Then change the "SIP Register" field back to "Yes" -> Save
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Martin Please post support questions on the forum. Do not send PMs unless requested. Last edited by martin; 01-26-2007 at 03:49 AM. |
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