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09-14-2008, 06:58 PM | #1 |
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Join Date: Dec 2007
Posts: 47
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login password incorrect
i was stunned today when i tried to retrieve my message from voicebox. it keeps saying my login password incorrect even though i have not changed it. What can i do now? I only receive my voice messages from email but i have no access to my own voice box to delete past messages.
my acct ID is 770802. is this a temporary glitch or someone has gained access to my voicemail and change my login password? |
09-14-2008, 08:12 PM | #2 | |
Join Date: Jul 2007
Location: Toronto, Canada
Posts: 1,422
Thanks: 123 Thanked 369 Times in 282 Posts |
Quote:
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09-14-2008, 09:04 PM | #3 |
Member
Join Date: Dec 2007
Posts: 47
Thanks: 0 Thanked 0 Times in 0 Posts |
thank you. for some unknown reason, after about 2 hours, I was able to log back in. I wonder if someone on your side did something. anyway i am glad to be able to get back in. thanks a bundle.
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09-15-2008, 07:36 PM | #4 |
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Join Date: Dec 2007
Posts: 47
Thanks: 0 Thanked 0 Times in 0 Posts |
Hello sorry to bother again. today i encountered the same exact issue - voicemai refused to log me in. I proceeded to change my login pasword per direction but still no-go. I wonder why this is happening twice in a row in two days?
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09-15-2008, 08:41 PM | #5 |
Join Date: Jul 2007
Location: Toronto, Canada
Posts: 1,422
Thanks: 123 Thanked 369 Times in 282 Posts |
Repeating my reply from PM:
When you're unable to access your VM, are you using a certain phone, or a certain SipBroker access number...? It sounds a lot like a DTMF issue...where the VM server is not getting all the digits you enter for the PIN.. |
09-16-2008, 07:47 PM | #6 |
Member
Join Date: Dec 2007
Posts: 47
Thanks: 0 Thanked 0 Times in 0 Posts |
think you might be right. I switched phoneline and now i could log in. I need to look into the DTMF setting.
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