Inbound call not functioning

voxasia · 09-28-2008, 01:52 AM

I did the following test after I stop receiving inbound call via voxalot.

1) Inbound call via pfingo DID not working
2) Inbound call via freedigits DID not working
3) Inbound call via voipdiscount DID not working

* all registered on voxalot

Other issues :
1) Outbound call via voipdiscount on voxalot not working
Solution: outbound call to voipdiscount sip uri via voxalot and using voipdiscount to call forward, works ok. Tested on webcallback (At least I can use the webcallback service).

The registration server I use is us.voxalot.com.

I'm not sure whether anyone else is have the same problem but kindly help me to solve the above problems. I'm using the premium account and these problems are costing me more money since I have to set all my SIP providers to forward call direct, in order for people to reach me. I spend 75% of my time overseas.

boatman · 09-28-2008, 05:18 AM

Can you receive calls on your Voxalot number? What kind of SIP phone do you use?

voxasia · 09-29-2008, 04:08 AM

Have not tested call to voxalot. I'm not using any sip phone all calls are phone to phone. I have DIDs from 3 countries, which use to be able to reach me without any problem.

Call structure:
DID (freedigits - registered at us.voxalot.com) to call forwarding via voipdiscount.
DID (Pfingo - registered at us.voxalot.com) to call forwarding via voipdiscount.
DID (voipdiscount - registered at us.voxalot.com) to call forwarding via voipdiscount. * using 2 different voipdiscount account.

After call forwarding and wedcallback via voipdiscount failed on 23th Oct. I tried call forwarding via sip uri of voipdiscount (and set call forwarding in voipdiscount) works. Tested with webcallback.

However, all call to DID not forwarded now. Message for freedigits is "Personal at the number xxxxxx not answering"
Meassage for Pfingo is "The Pfingo user you're trying to reach is not available"
No message for Voipdiscount - only silent.

Any solutions?

kurun · 09-29-2008, 08:21 AM

Note that Freedigits DID can be forwarded at no charge to a sip address directly without the need of registration (Eg forward to xxxxxx@voxalot.com or xxxxxxxx@sip.voipdiscount.com).

voxasia · 10-02-2008, 02:07 AM

What ever the support at voxalot did, Thanks. All inbound DIDs and even Betamax clones outbound seems to be working now.
Have anyone tried Terrasip the call charges and DIDs seems to be quite reasonable. Does it work on voxalot for inbound and outbound call, I thinking of using it as a backup in case betamax clones fail to work on voxalot again.

09-28-2008, 01:52 AM	#1
voxasia Junior Member Join Date: Jul 2008 Posts: 4 Thanks: 0 Thanked 0 Times in 0 Posts	Inbound call not functioning I did the following test after I stop receiving inbound call via voxalot. 1) Inbound call via pfingo DID not working 2) Inbound call via freedigits DID not working 3) Inbound call via voipdiscount DID not working * all registered on voxalot Other issues : 1) Outbound call via voipdiscount on voxalot not working Solution: outbound call to voipdiscount sip uri via voxalot and using voipdiscount to call forward, works ok. Tested on webcallback (At least I can use the webcallback service). The registration server I use is us.voxalot.com. I'm not sure whether anyone else is have the same problem but kindly help me to solve the above problems. I'm using the premium account and these problems are costing me more money since I have to set all my SIP providers to forward call direct, in order for people to reach me. I spend 75% of my time overseas.

09-29-2008, 08:21 AM	#4
kurun Join Date: Sep 2006 Location: Toronto, Canada Posts: 568 Thanks: 70 Thanked 147 Times in 115 Posts	Note that Freedigits DID can be forwarded at no charge to a sip address directly without the need of registration (Eg forward to xxxxxx@voxalot.com or xxxxxxxx@sip.voipdiscount.com). Last edited by kurun; 09-29-2008 at 08:55 AM. Reason: Corrected sip addres format.

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09-28-2008, 05:18 AM	#2
boatman Senior Member Join Date: Jul 2007 Location: Oregon, USA Posts: 365 Thanks: 17 Thanked 77 Times in 64 Posts	Can you receive calls on your Voxalot number? What kind of SIP phone do you use?

09-29-2008, 04:08 AM	#3
voxasia Junior Member Join Date: Jul 2008 Posts: 4 Thanks: 0 Thanked 0 Times in 0 Posts	Have not tested call to voxalot. I'm not using any sip phone all calls are phone to phone. I have DIDs from 3 countries, which use to be able to reach me without any problem. Call structure: DID (freedigits - registered at us.voxalot.com) to call forwarding via voipdiscount. DID (Pfingo - registered at us.voxalot.com) to call forwarding via voipdiscount. DID (voipdiscount - registered at us.voxalot.com) to call forwarding via voipdiscount. * using 2 different voipdiscount account. After call forwarding and wedcallback via voipdiscount failed on 23th Oct. I tried call forwarding via sip uri of voipdiscount (and set call forwarding in voipdiscount) works. Tested with webcallback. However, all call to DID not forwarded now. Message for freedigits is "Personal at the number xxxxxx not answering" Meassage for Pfingo is "The Pfingo user you're trying to reach is not available" No message for Voipdiscount - only silent. Any solutions?

10-02-2008, 02:07 AM	#5
voxasia Junior Member Join Date: Jul 2008 Posts: 4 Thanks: 0 Thanked 0 Times in 0 Posts	What ever the support at voxalot did, Thanks. All inbound DIDs and even Betamax clones outbound seems to be working now. Have anyone tried Terrasip the call charges and DIDs seems to be quite reasonable. Does it work on voxalot for inbound and outbound call, I thinking of using it as a backup in case betamax clones fail to work on voxalot again.