|
Voxalot Support Support for the Voxalot service. |
Thread Tools | Display Modes |
09-07-2006, 02:48 PM | #1 |
Junior Member
Join Date: Sep 2006
Posts: 4
Thanks: 0 Thanked 0 Times in 0 Posts |
Providers still show as 'not registered'
Each of my providers (freecall & sipme) still show as 'not registered' under the provider list. Why is is and does it matter. It would appear I can make calls through one but when I use a dialling plan that uses the other (sipme) it doesnt work.
pls help! |
09-07-2006, 04:47 PM | #2 |
Join Date: Apr 2006
Posts: 799
Thanks: 66 Thanked 61 Times in 44 Posts |
Hi A.T ???
It currently takes up to 24 hours to register for recieving calls. This is a workaround for the many thousands of registrations occurring with voxalot. A fix for this situation is being worked on, so hopefully the 24 hour 'issue' will be gone soon. |
09-07-2006, 07:06 PM | #3 |
Junior Member
Join Date: Aug 2006
Posts: 11
Thanks: 0 Thanked 1 Times in 1 Posts |
Hi!
Is this true? The text below 'SIP register' says 'Allow up to 30mins to take effect' for the last week or so. I hope that you are wrong and there was some improvement over the last months..... schufti |
09-07-2006, 10:30 PM | #4 |
Junior Member
Join Date: Sep 2006
Posts: 4
Thanks: 0 Thanked 0 Times in 0 Posts |
he he.. well picked 'A.M.'!!
ok... maybe till that issue is fixed it might be worth changing the '30 minutes' statement. The funny thing was that it worked last night! Only with one provider tho... and I'm not sure the calling rules were working. the voip light on my modem was lit yesterday... but now it saya 'VoIP Registration: FAILED:404 Not found' |
09-08-2006, 06:02 AM | #5 |
Junior Member
Join Date: Sep 2006
Posts: 4
Thanks: 0 Thanked 0 Times in 0 Posts |
So the two providers are still showing as 'not registered'... and its been about 24 hours since I set them up.
Any suggestions? |
09-08-2006, 06:18 AM | #6 |
Join Date: Apr 2006
Posts: 799
Thanks: 66 Thanked 61 Times in 44 Posts |
I would say the best thing to do now is to PM your voxalot account number to Martin and he will be able to check it out for you.
|
09-08-2006, 06:45 AM | #7 |
Join Date: Feb 2006
Posts: 2,930
Thanks: 528 Thanked 646 Times in 340 Posts |
By all means PM me your number to check. One thing to check before you do so though is whether or not you have set "SIP Register" to "Yes"
It is only the "SIP Register" feature that currently requires 24 hours and this is only going to be the case until we get the new features into production, all other updates in VoXaLot are real time.
__________________
Martin Please post support questions on the forum. Do not send PMs unless requested. |
09-08-2006, 08:39 AM | #8 |
Junior Member
Join Date: Aug 2006
Posts: 11
Thanks: 0 Thanked 1 Times in 1 Posts |
@menace: The statement has been '24 hours' for some time in august, so laying faith into the recent change to 30min was no more than wishfull thinking....
|
09-08-2006, 08:44 AM | #9 | |
Join Date: Feb 2006
Posts: 2,930
Thanks: 528 Thanked 646 Times in 340 Posts |
Quote:
I'm sure you understand that we do not want to make radical changes without thorough testing.
__________________
Martin Please post support questions on the forum. Do not send PMs unless requested. |
|
09-08-2006, 10:31 PM | #10 |
Junior Member
Join Date: Aug 2006
Posts: 11
Thanks: 0 Thanked 1 Times in 1 Posts |
@martin: sorry, that was no critic. rest asured that I and most others have full respect for your work and are most eagerly waiting for this highly important feature to be fixed in a proper way, so it is worth the wait.
rgds, schufti |
|
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
Voxalot and Sipura/ATA Tutorial: A Comprehensive Walkthrough | ctylor | Voxalot General | 5 | 04-28-2010 12:52 AM |
five providers all 'failed'? | PaulC | Voxalot Support | 12 | 07-29-2008 03:36 PM |
Voicemail does not work for registered providers | roman1 | Voxalot Support | 7 | 03-06-2007 08:41 AM |
Not Registered for one week - Voxalot SIP Settings for VOIP Providers | cristojc | Voxalot Support | 2 | 09-17-2006 07:00 PM |