|
Voxalot Support Support for the Voxalot service. |
Thread Tools | Display Modes |
08-23-2008, 04:46 PM | #11 |
Join Date: Jul 2007
Location: Toronto, Canada
Posts: 1,422
Thanks: 123 Thanked 369 Times in 282 Posts |
Well,
I have also tested eu.voxalot.com, and it is not working... The US and AU server are working fine though. There is a post up in the Mod forum summarizing everything here... In the meantime, adjust your server cluster (under Member Details) and your Proxy value (on ATA/SoftPhone) to the US or AU server (just temporarily) |
08-23-2008, 06:46 PM | #12 |
Junior Member
Join Date: Aug 2008
Posts: 4
Thanks: 0 Thanked 0 Times in 0 Posts |
cannot get incoming calls
Hello,
I am unable to get a correct registration from my IP phone to eu.voxalot.com. If I use us.voxalot.com, I am able to register, perform outgoing calls, but cannot get inbound calls. For incoming calls, the phone does half a ring now and then dies. I get a message while calling my incoming number saying that the number is not available. Can you please let me know if there are any issues on the eu server? Thanks, Giovanni |
08-23-2008, 07:04 PM | #13 |
Junior Member
|
I getting following output
I am getting following in dedug session with EU server
Send REGISTER Recv 200 OK Send INVITE Recv 407 Proxy Authentication Required VOIP: Send ACK Send INVITE Recv 500 Server Internal Error Send ACK |
08-23-2008, 07:10 PM | #14 |
Junior Member
Join Date: May 2008
Posts: 6
Thanks: 3 Thanked 0 Times in 0 Posts |
Does not work for me either.
Any official news from the Voxalot team? Need to reconfigure several ATAs and softphones remotely, so I'd rather wait should I know Voxalot team is working on the issue and things will recover in the next 24 hours or so. |
08-23-2008, 08:28 PM | #15 |
Join Date: Feb 2006
Posts: 2,930
Thanks: 528 Thanked 646 Times in 340 Posts |
Hello,
There is a core problem with the eu.voxalot.com proxy that is currently being looked at. We will advise when we know more. In the mean time, please redirect your registrations / calls to us.voxalot.com Voxalot apologizes for this interruption.
__________________
Martin Please post support questions on the forum. Do not send PMs unless requested. |
08-23-2008, 10:41 PM | #16 |
Member
Join Date: May 2008
Posts: 80
Thanks: 3 Thanked 7 Times in 6 Posts |
Well, see here not registered, on my Grandstream2000 phone, but *600 works perfect, via TCP... on eu. server....
Last edited by TheFug; 08-23-2008 at 10:41 PM. Reason: spelling :( |
08-24-2008, 03:38 AM | #17 |
Join Date: Feb 2006
Posts: 2,930
Thanks: 528 Thanked 646 Times in 340 Posts |
Hello,
The EU proxy has now been restored to its operational status. The root cause of the issue was database related and took us a bit longer to correct than originally anticipated. We apologise for any inconvenience that this has caused our members. Thanks for your support.
__________________
Martin Please post support questions on the forum. Do not send PMs unless requested. |
08-24-2008, 08:21 PM | #18 |
Junior Member
Join Date: May 2008
Posts: 6
Thanks: 3 Thanked 0 Times in 0 Posts |
Martin,
hats off for the tremendous effort to get things back to life. All seems to work fine now. Thank you. |
|
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
Registration with keyyo.net stop working | stec | Voxalot Support | 13 | 01-27-2009 01:51 AM |
Web CallBack not working | druids | Voxalot Support | 0 | 05-13-2008 01:41 PM |
WebCalback is not working | flaquadrat | Voxalot Support | 9 | 05-09-2007 07:29 AM |
VoXaLot stopped working two days ago | ymhee_bcex | Voxalot Support | 2 | 03-12-2007 09:59 PM |
Voxalot incoming not working | RDP | Voxalot Support | 34 | 11-18-2006 12:16 PM |