dial plan-block calls to mobiles (engin)

[cncnsw]

Yeah you're right, I'm still going straight through engin.

I am not using the Engin SPA3102 voicebox as a router. I am using a wireless router (connected to the modem) that the engin box connects to.

I cannot connect to the Engin voicebox, because when my computer is plugged directly into the ethernet port on the engin box, it will not go to 192.168.0.1, and will not connect to the internet at all.

Via my wireless connection, connected to the wireless router, I can go to 192.168.1.1 and connect to the NETGEAR router. But that is just the netgear settings. So not really sure how to access the engin box settings.

[emoci]

Ok, try this:

Assuming the SPA is connected to the Router.

1. Make sure the Landline (the Line jack) is not connected
2. Pick up the phone hooked up to Line 1 of the SPA
3. Grab pencil/paper
4. Dial ****
5. You should be greeted by the 'Linksys Configuration Menu'
6.Dial 7932#
7. Then dial 1# to enable the web server
8.Then press 1 to save

Hang Up

1. Pick up the phone once more
2. Dial ****
3. You should be greeted by the 'Linksys Configuration Menu'
4. Then dial 110#
5. The device will read you its IP adress (write it down)
6. Now simply point your browser to this address

[cncnsw]

Right, I got the Ip address and got into the Linskys SPA config menu, and went through all the menus, but couldn't find anywhere to change where it routes through. I can go in as admin, and go under advanced.

Thanks!

[emoci]

For starters, under the Voice Tab, Line 1 grab a screenshot of your current settings (this helps give you an idea what Engin should be setup as in VoXalot..and should you want to revert back in the future this'll be a backup)

Other than that, let me get some screenshots up...

[emoci]

Ok,

See Setting Up SPA3102 - Voxalot FAQ

[cncnsw]

Originally Posted by emoci

Ok,

See Setting Up SPA3102 - Voxalot FAQ

Ok, did all of that. When I dial a mobile now, it just has a busy signal, even with the mobiles allowed. When I dial a land line, it says "sorry the number you have called cannot be connected" And when someone rings my home number, it never connects.

Should there be an outbound proxy?

And does anything need to be changed under PSTN Line?

[emoci]

Originally Posted by cncnsw

Ok, did all of that. When I dial a mobile now, it just has a busy signal, even with the mobiles allowed. When I dial a land line, it says "sorry the number you have called cannot be connected" And when someone rings my number, it never connects.

Should there be an outbound proxy?

(And now I cannot log back into the Linksys SPA, my username and password doesn't work. hmm.)
It was just firefox that wouldn't let me in. IE accepted my username and password.

If you are simply going to your device's IP, your details should be:
Username: user
Password: whatever it was before

When logging in as Admin afterwards:
Username: admin
Password: whatever it was before

Let's first make sure you can get back into the device....
If you are still having trouble:
1. Pick up the phone and dial ****
2. Dial 877778# to reset
3. Dial 1 to confirm


Once you're in:


To eliminate the fact that you may have to jump through hoops to receive calls, set everything back to your Engin settings (if you did the reset above, it should be set back on its own) (make sure incoming and outgoing calls are ok)

Then simply make these adjustments under Line 1(this will force all outgoing calls over VoXalot, but incoming calls will still be directly from Engin):



This should not affect the PSTN line for the time being...

BTW, on the screenshot you saved for Engin, what was the dialplan line set in Line 1 (it's possible there were adjustments there that we need to copy over in VoXalot dialplans)

[cncnsw]

Right, changed it all back to normal, now just a busy signal. I put the original engin dial plan back in, and nothing. that dial plan was (*xx | <:TOSP>000 | <:OTSP>13xxxx | <:02>xxxxxxxx | xxxxxxxxxx | xxxxxx | xxxxxxxxxxxxxxxxxx | <#,:>xx.<:@gw0> | 190*.!)

Do you want to just do remote access and see what's going on? Might be easier.

[emoci]

Originally Posted by cncnsw

Right, changed it all back to normal, now just a busy signal. I put the original engin dial plan back in, and nothing. that dial plan was (*xx | <:TOSP>000 | <:OTSP>13xxxx | <:02>xxxxxxxx | xxxxxxxxxx | xxxxxx | xxxxxxxxxxxxxxxxxx | <#,:>xx.<:@gw0> | 190*.!)

Do you want to just do remote access and see what's going on? Might be easier.

With the original dial plan in place are your outgoing calls fine now...

Also are incoming calls back to normal?

[cncnsw]

Originally Posted by emoci

With the original dial plan in place are your outgoing calls fine now...

Also are incoming calls back to normal?

Nope, just a busy signal. No incoming calls get through either.