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Voxalot Support Support for the Voxalot service. |
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07-16-2007, 10:47 AM | #1 |
Member
Join Date: Mar 2007
Location: Berkshire UK
Posts: 57
Thanks: 15 Thanked 8 Times in 8 Posts |
Problem logging into Voxalot from Windows Mobile5 phone
I am busy playing with the new site via my Windows Mobile 5 phone
I used to be able to login during test phase. Now when I click the login button nothing happens. I can get as far as Voxalot - Home & no further Any ideas or suggestions?? |
07-16-2007, 10:49 AM | #2 |
Join Date: Feb 2006
Posts: 2,930
Thanks: 528 Thanked 646 Times in 340 Posts |
Try logging in from https://www.voxalot.com/action/login
.
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Martin Please post support questions on the forum. Do not send PMs unless requested. |
07-16-2007, 10:55 AM | #3 |
Member
Join Date: Mar 2007
Location: Berkshire UK
Posts: 57
Thanks: 15 Thanked 8 Times in 8 Posts |
Doesn't work, alas
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07-16-2007, 10:58 AM | #4 |
Join Date: Feb 2006
Posts: 2,930
Thanks: 528 Thanked 646 Times in 340 Posts |
Strange it is the same SSL certificate used by the old site so im at a loss as to why it does not like it.
If you can post some more details about this client I will consult the team for further ideas. .
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Martin Please post support questions on the forum. Do not send PMs unless requested. |
07-16-2007, 11:02 AM | #5 |
Member
Join Date: Mar 2007
Location: Berkshire UK
Posts: 57
Thanks: 15 Thanked 8 Times in 8 Posts |
Windows Mobile Version 5.1.195 (Build 14955.2.3.0)
Phone is an HTC TyTN All worked well before |
07-16-2007, 11:51 AM | #6 |
Member
Join Date: Mar 2007
Location: Berkshire UK
Posts: 57
Thanks: 15 Thanked 8 Times in 8 Posts |
I can't also access mobile.voxalot.com from my phone
Can't access mobile.voxalot consistently via PC and internet explorer (just testing) It sometimes drops into Google search and then the correct address which when clicked connects successfully. Signed up this morning to Premium because I am a big fan of web callback. Help! |
07-16-2007, 02:37 PM | #7 | |
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Join Date: May 2007
Posts: 74
Thanks: 94 Thanked 6 Times in 6 Posts |
Quote:
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07-16-2007, 09:52 PM | #8 | |
Join Date: Feb 2006
Posts: 2,930
Thanks: 528 Thanked 646 Times in 340 Posts |
Quote:
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__________________
Martin Please post support questions on the forum. Do not send PMs unless requested. |
|
07-17-2007, 08:27 AM | #9 |
Member
Join Date: Mar 2007
Location: Berkshire UK
Posts: 57
Thanks: 15 Thanked 8 Times in 8 Posts |
Hello Martin
Still no progress. My problems are exactly as they were yesterday |
07-17-2007, 10:21 AM | #10 |
Join Date: Feb 2006
Posts: 2,930
Thanks: 528 Thanked 646 Times in 340 Posts |
We tested both www and mobile on an E61 and both work fine.
We don't have access to a HTC TyTN so it makes it difficult to diagnose. As I mentioned before, mobile.voxalot.com has not changed at all with the recent upgrade so we are still trying to work out what could be causing this problem. IS there any errors logs or further diagnostics you can provide us?
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Martin Please post support questions on the forum. Do not send PMs unless requested. |
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