Click Here To Visit SIP Broker  

Go Back   Voxalot / SIP Broker Support Forums > Voxalot Forums > Voxalot Support

Voxalot Support Support for the Voxalot service.

 
 
Reply
Thread Tools Display Modes
Unread 05-19-2007, 06:35 AM   #21
olinpower
Junior Member
 
Join Date: Mar 2007
Posts: 24
Thanks: 7
Thanked 2 Times in 2 Posts
olinpower is on a distinguished road
Default

hallo everyone,
in voxalot I also see request sent, but when I call 10005 (echo test by sipgate.de) it works. But when I try call my number can't reach it, also my status is offline (checked in account on www.sipgate.de).Normally I see there Voxalot with ip
regards

Last edited by olinpower; 05-19-2007 at 06:38 AM.
olinpower is offline   Reply With Quote
The Following User Says Thank You to olinpower For This Useful Post:
martin (05-19-2007)
Unread 05-19-2007, 09:01 AM   #22
LCfan
Junior Member
 
Join Date: May 2007
Posts: 18
Thanks: 2
Thanked 4 Times in 4 Posts
LCfan is on a distinguished road
Default

Now I get with the us.voxalot.com server the message request sent. No incoming calls via sipgate.

Up to now I got no answer from sipgate.de...

Andreas
LCfan is offline   Reply With Quote
The Following User Says Thank You to LCfan For This Useful Post:
martin (05-19-2007)
Unread 05-19-2007, 10:54 PM   #23
224769
Junior Member
 
Join Date: Feb 2007
Posts: 21
Thanks: 2
Thanked 3 Times in 3 Posts
224769 is on a distinguished road
Default

it's working ok with us.voxalot...but not with eu.voxalot
224769 is offline   Reply With Quote
Unread 05-20-2007, 08:57 AM   #24
LCfan
Junior Member
 
Join Date: May 2007
Posts: 18
Thanks: 2
Thanked 4 Times in 4 Posts
LCfan is on a distinguished road
Default

Now I got a reply from the sipgate.de support (translation):

Quote:
We have no information about voxalot. We can't support this problem.
Is there a glimpse of hope that voxalot can handle/support this?

Andreas
LCfan is offline   Reply With Quote
The Following User Says Thank You to LCfan For This Useful Post:
martin (05-20-2007)
Unread 05-20-2007, 10:59 AM   #25
dc2007
Member
 
Join Date: Mar 2007
Posts: 81
Thanks: 12
Thanked 1 Time in 1 Post
dc2007 is on a distinguished road
Default

im in us.vox and neither working good for you.

Quote:
Originally Posted by 224769 View Post
it's working ok with us.voxalot...but not with eu.voxalot
dc2007 is offline   Reply With Quote
Unread 05-20-2007, 11:13 AM   #26
martin
 
Join Date: Feb 2006
Posts: 2,930
Thanks: 528
Thanked 646 Times in 340 Posts
martin is a jewel in the roughmartin is a jewel in the roughmartin is a jewel in the roughmartin is a jewel in the roughmartin is a jewel in the roughmartin is a jewel in the rough
Default

Quote:
Originally Posted by LCfan View Post
Now I got a reply from the sipgate.de support (translation):



Is there a glimpse of hope that voxalot can handle/support this?

Andreas
Thanks for the heads up. All I can tell you is that sipgate are not responding to SIP messages originating from our servers.

We are more than happy to talk with sipgate to understand what the problem is. It would really help if we had a direct contact in order to pursue this.
__________________
Martin

Please post support questions on the forum. Do not send PMs unless requested.
martin is offline   Reply With Quote
Unread 05-20-2007, 02:05 PM   #27
LCfan
Junior Member
 
Join Date: May 2007
Posts: 18
Thanks: 2
Thanked 4 Times in 4 Posts
LCfan is on a distinguished road
Default

Hi Martin,

I forwarded your wish to the sipgate support member named "Ulf Herrmann". The e-mail subject I used is "Problem mit Registrierung über Voxalot {-209438}". I think the number is their internal ticket no.

Best wishes

Andreas
LCfan is offline   Reply With Quote
The Following User Says Thank You to LCfan For This Useful Post:
martin (05-20-2007)
Unread 05-20-2007, 10:18 PM   #28
martin
 
Join Date: Feb 2006
Posts: 2,930
Thanks: 528
Thanked 646 Times in 340 Posts
martin is a jewel in the roughmartin is a jewel in the roughmartin is a jewel in the roughmartin is a jewel in the roughmartin is a jewel in the roughmartin is a jewel in the rough
Default

Hello Andreas,

Thanks. Please check your PM for my email address that you can send him to contact me directly.

Thanks.
__________________
Martin

Please post support questions on the forum. Do not send PMs unless requested.
martin is offline   Reply With Quote
Unread 05-21-2007, 09:06 AM   #29
tomblandford
Senior Member
 
Join Date: Jan 2007
Posts: 222
Thanks: 44
Thanked 23 Times in 22 Posts
tomblandford is on a distinguished road
Send a message via Skype™ to tomblandford
Default

Martin, the guy who responds to sipgate.co.uk messages speaks good English and is always helpful, if you would like to contact him.

Quote:
Originally Posted by sipgate
I will ask our engineers if they have changed something.
Best regards,
Frederik van Koningshoven
support@support.sipgate.co.uk
tomblandford is offline   Reply With Quote
The Following User Says Thank You to tomblandford For This Useful Post:
martin (05-21-2007)
Unread 05-21-2007, 11:40 AM   #30
224769
Junior Member
 
Join Date: Feb 2007
Posts: 21
Thanks: 2
Thanked 3 Times in 3 Posts
224769 is on a distinguished road
Default

as i said it's working perfect...sipgate.de, sipgate.co.uk and freedigits working with no problem on us.voxalot.com server......
224769 is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Help with sipgate calls / dialplans The King Voxalot Support 2 05-17-2007 03:56 PM
Provider Registration Issues - Always says "Request Sent" shibukraj Voxalot Support 4 01-03-2007 11:07 AM
"REQUEST SENT" (Provider Status) sahildoshi Voxalot Support 3 09-27-2006 01:56 AM
problems with voxalot vs. sipgate schufti Voxalot Support 0 08-12-2006 09:22 AM


All times are GMT. The time now is 04:37 AM.


Powered by vBulletin® Version 3.7.2
Copyright ©2000 - 2019, Jelsoft Enterprises Ltd.