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Unread 08-04-2007, 12:01 PM   #1
Drew
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Question One Way Voice

Hi All,

I am experiencing one way voice on all calls local, mobile and intl. I have a NB9W ATA/modem and have set up a Pennytel account in Voxalot. All registrations seem to have gone OK. The calls go through (quite slow for some reason too) but the other party can't hear me. I have just reconfigured my ATA to go direct to Pennytel and this works

Any ideas what I am doing wrong????

Thanks

Drew
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Unread 08-05-2007, 10:26 AM   #2
v164
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Quote:
Originally Posted by Drew View Post
I am experiencing one way voice on all calls local, mobile and intl. I have a NB9W ATA/modem and have set up a Pennytel account in Voxalot. All registrations seem to have gone OK. The calls go through (quite slow for some reason too) but the other party can't hear me. I have just reconfigured my ATA to go direct to Pennytel and this works

Any ideas what I am doing wrong????
I've had the same problem when using VoXaLot with Pennytel with some SIP devices, as described here:

http://forum.voxalot.com/voxalot-sup...html#post10765

You might have to set "Optimize Audio Path" to "No".

Normally, one-way audio is caused by NAT problems, at your SIP device and/or at the SIP device of the person you're calling (if applicable).

If you can hear yourself when dialing the echo test on *600, but you get one-way audio with Pennytel, then I think it's likely that you have the same problem I encountered in the above post.
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