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Unread 05-26-2008, 09:44 PM   #1
BlueDream
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Default Problem calling out....

When I place a call and that call is answered I hear the person speaking for about a second and then it cuts out..... The person on the other end can hear me talking fine...?

I hear the dial tone fine, and like I said just above, I get a very brief period where I can hear the person who answered.

I receive calls fine, full duplex - I guess you'd say

It happens for all types of outbound calls, ENUM and calls routed through a VSP.

Any suggestions on where I should start looking..?

I'm not positive but I'm nearly sure that I haven't messed around with any of my settings as it was working fine before.....

Also another thing is that in my VSP list I have specified a VSP which I dont want to register to (so have set the SIP registration status to 'NO'), as I only use this VSP to place calls and not receive them but the status of it always says it is registered, is it supposed to be like this?

Thanks.
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Unread 05-28-2008, 09:50 PM   #2
emoci
 
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Default

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Originally Posted by BlueDream View Post
When I place a call and that call is answered I hear the person speaking for about a second and then it cuts out..... The person on the other end can hear me talking fine...?

I hear the dial tone fine, and like I said just above, I get a very brief period where I can hear the person who answered.

I receive calls fine, full duplex - I guess you'd say

It happens for all types of outbound calls, ENUM and calls routed through a VSP.

Any suggestions on where I should start looking..?

I'm not positive but I'm nearly sure that I haven't messed around with any of my settings as it was working fine before.....

Also another thing is that in my VSP list I have specified a VSP which I dont want to register to (so have set the SIP registration status to 'NO'), as I only use this VSP to place calls and not receive them but the status of it always says it is registered, is it supposed to be like this?

Thanks.
There are two reasons a VSP whose registration is set to No, shows as registered:
1. You had it set to yes and changed to No lately (it'll take some time for the status to change)
2. Another VoXalot acct. has that exact same VSP (same loging details) registered (if you happen to have two VoXalot accts and have that VSP registered in one, but making calls from another, it could explain some of your audio issues)

Now, are you experiencing audio problems with this ISP, or in all cases. I'd suggest resseting your ATA to start with (after allowing it to be off for 3-5 minutes)

Secondly consider these steps:http://forum.voxalot.com/voxalot-sup...html#post14452

Also take a look at: HowTo: 6 Steps To Optimize Your Audio
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