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02-12-2007, 10:40 AM | #1 |
Junior Member
Join Date: Feb 2007
Posts: 4
Thanks: 0 Thanked 0 Times in 0 Posts |
Difficulty with outgoing calls
Hi I am a new user and having trouble making an outgoing call.
My ATA (Belkin 4 port) is registered with Voxalot. My providers (Astratel and MyNetFone) are registered. Description Username Host Active Status Astratel 8888XXXX sip04.astrasip.com.au Yes Registered MyNetFone 0912XXXX sip00.mynetfone.com.au Yes Registered My dial plan is setup. Priority Pattern Replacement Provider Active 1 _0011. ${EXTEN} Astratel Yes 2 _07. ${EXTEN} MyNetFone Yes 3 _02. ${EXTEN} MyNetFone Yes 4 _04. ${EXTEN} MyNetFone Yes 5 _41. ${EXTEN} MyNetFone Yes I get music each time I dial a number. Help will be greatly appreciated. Thanks JamX58 |
02-12-2007, 10:46 AM | #2 |
Join Date: Feb 2006
Posts: 2,930
Thanks: 528 Thanked 646 Times in 340 Posts |
Not sure where the music is coming from as we certainly don't play any.
Please check what happens when you dial: *600 and 600 and report back Thanks
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Martin Please post support questions on the forum. Do not send PMs unless requested. |
02-12-2007, 11:10 AM | #3 |
Junior Member
Join Date: Feb 2007
Posts: 4
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On further investigation the ATA PSTN fallover light comes on before the music starts.
The ATA appears to be sucessfully registered with Voxalot. Thanks. |
02-12-2007, 11:18 AM | #4 |
Join Date: Feb 2006
Posts: 2,930
Thanks: 528 Thanked 646 Times in 340 Posts |
Does *600 and/or 600 work or do these numbers cause the same problem?
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Martin Please post support questions on the forum. Do not send PMs unless requested. |
02-12-2007, 11:21 AM | #5 |
Junior Member
Join Date: Feb 2007
Posts: 4
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Same problem for both numbers.
thanks |
02-12-2007, 11:23 AM | #6 |
Join Date: Feb 2006
Posts: 2,930
Thanks: 528 Thanked 646 Times in 340 Posts |
Ok, so the first thing we need to do is get *600 working. Can you please PM your 6 digit number and I will confirm if it is registered at the server.
__________________
Martin Please post support questions on the forum. Do not send PMs unless requested. |
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