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Voxalot Support Support for the Voxalot service. |
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12-14-2008, 12:04 PM | #1 |
Junior Member
Join Date: Dec 2008
Posts: 1
Thanks: 0 Thanked 0 Times in 0 Posts |
My account retrive to basic account
Dear Voxaot support
I have Voxalot account which is 106666, and i upgrade it to Vox Lite and I surruprised that my account retrive to basic account, and my Vox Lite set be as not active. please resolve the problem |
12-15-2008, 09:29 AM | #2 |
Join Date: Feb 2006
Posts: 2,930
Thanks: 528 Thanked 646 Times in 340 Posts |
Your account was manually updated on the 2008-12-09 by our accounts personnel.
I'm sure this was done for good reason. I have requested additional details from them, and will advise. Thanks Edit: tawfiq_vip I'm not sure why you are creating multiple forum accounts to ask the same question. However, we have answered your question here: http://forum.voxalot.com/voxalot-sup...html#post20425
__________________
Martin Please post support questions on the forum. Do not send PMs unless requested. |
12-15-2008, 11:46 AM | #3 |
Junior Member
Join Date: Dec 2008
Posts: 9
Thanks: 0 Thanked 0 Times in 0 Posts |
Martin, with all due respect ... it is stupid to do this without ANY kind of notification. This is exactly what persuaded me I am not willing to try to resolve this (hence my request for refund and deletion of my account).
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