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Voxalot Support Support for the Voxalot service. |
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12-30-2006, 03:23 PM | #1 |
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Registration unsuccessful from Netgear TA612V voice adaptor
Hi
Having some major trouble configuring my ATA/Voice adaptor to work with voxalot. The device i have is Netgear TA612V and works fine with sipgate and voipcheap. With voxalot it fails to register to servers and i get a blinking amber light (trying to register). These are the settings available and what i put in: Sip proxy: voxalot.com Sip control port: 5060 Sip Local port: 5060 Sip message TOS Value: Hex 68 Starting RTP Port: 5004 Use outbound proxy: No Display Name: My name Telephone number: my 6 digit voxalot number User Name: my 6 digit voxalot number Password: my voxalot password Register Expire time: 900 Register headstart time: 60 Are these ok or am i doing something wrong?? |
12-31-2006, 01:03 AM | #2 |
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Hi medic1978,
I have the Netgear TA612V working with voxalot(.com.au) fine. For the following I have... Register Expire: 3600 Registration Head start: 3640 Anonymous Incomming Call: Allow Is it connected to a Router or Modem? Make sure the cable is attached to the Internet port and not the Ethernet port. |
12-31-2006, 11:32 AM | #3 | |
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Quote:
Thanks for replying. The netgear is connected to a belkin wireless adsl router/modem. The cables are correctly attached as i have no problem with sipgate.co.uk I tried changing the setting you sugested above, however it says that the Registration Head start must be 5s or more LESS than register expire time. Registration still fails for some reason?! Can i ask what your netgear is attached to? which router/modem? and which version of the firmware are you using Also do you have the DNS SRV option checked at the bottom of the configuration page? which DNS SRV you using? Thanks Last edited by medic1978; 12-31-2006 at 05:26 PM. |
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12-31-2006, 01:46 PM | #4 |
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PS
Just been having similar problems with voipbuster.com However, these resolved when i entered the actual ip address into the sip server setting rather than their suggested sip.voipbuster.com and various others Anybody know the ip address for voxalot so i can try the same? Thanks |
12-31-2006, 09:11 PM | #5 |
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There are 3 SIP proxies. Two in the U.S.:
64.34.163.35 64.34.173.199 and one in Australia: 202.60.75.46
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12-31-2006, 09:44 PM | #6 |
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Thanks Martin
Just registered successfully using the following ip address: 64.34.163.35 Any idea why it wouldnt register before when i was using voxalot.com as sip proxy?? Happy New Year |
12-31-2006, 10:31 PM | #7 |
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The only thing I can think of is that your ATA is not performing DNS lookups correctly.
I would double check the nameserver settings and if your device has SRV record support activate this also.
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Martin Please post support questions on the forum. Do not send PMs unless requested. |
01-01-2007, 04:20 AM | #8 | |||
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Quote:
Yes this is a bit of a confusing option. I have since changed it to 30sec. My registration time is still 3600 Quote:
Quote:
In the mode I am running it, I can get it to work in 2 ways. Because it is behind a router, the Sip messages will generally contain the local IP address. This works ok as long as you use the outbound proxy option. (the phone won't ring, or drops out etc if I don't use an outbound proxy even though it registers ok) The problem with the outbound proxy is that it also appears to act as an RTP proxy as well. This means that the voice traffic goes via Voxalot. For me the best option is to use the Stun Server option. (I use the IP of stun.voxalot.com.au) While it does create more traffic, it means the ATA uses the External IP instead of local IP. RTP Traffic is now more enclined to go direct between the two parties. All in all the VoIP quality on these netgears (ta612v, dg834gv) is actually pretty good. The issue I have with the ta612v is that it is not compatible with a Telstra T200 phone. Not sure why... |
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02-13-2007, 04:51 PM | #9 |
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Hello MarkLL:
I am trying to make Grandstream HT286 work with a Zyxell Prestige 6000 router which has a symmetric firewall and, hence, STUN won't work. You mentioned that your router is Draytek 2910V. Does this have a symmetric firewall? In any case, can you help me with how to configure my ATA behind a symmetric firwall to work with Voxalot? Thanksalot |
02-16-2007, 07:51 AM | #10 |
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Hi p2pvoice,
The Draytek 2910V is a Full Cone Nat Router (I believe). I've configured the HT386 behind various routers ok. I've used both the STUN and Outbound Proxy methods depending on the VSP. I thought Voxalot handled symmetric Nat? Try setting up the Outbound Proxy settings and turn STUN off... Also turn off DNS SRV if you have it on and see if that works. |
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