voip.co.uk registration problems - Page 2

martin · 12-03-2007, 10:24 PM

Quote:

Originally Posted by ptruman

does Voxalot not pass creds along with each outgoing call? (which should work regardless of registration - which should only be needed for incoming calls?)

If the VSP challenges for credentials on an outbound call, then yes, they will be passed.

herman · 12-03-2007, 10:42 PM

Voicemail has started asking for mailbox number (followed by #) since the upgrades. It is not linked to the other registration issues.

voip.co.uk via Voxalot is now working for me (although Voxalot does not show it being registered). You may need to set all voip.co.uk accounts not to register on Voxalot (SIP register = NO) and wait a couple of hours to set it back to ON. This is the only reliable way doing the equivalent of a reboot.

By the way, I think the reason accounts do not show as registered on Voxalot is probably something to do with the SIP expiry time of voip.co.uk (2 minutes) and the fact that Voxalot status is not real-time (generally 5-10 minutes out of sync).

martin · 12-03-2007, 10:57 PM

The reason it does not show up as registered is because the provider changes the port from 5060 to some other value during registration.

So when our system tries to reconcile the status information it does not match.

We have an item in our problem tracking system to look at alternate ways to perform this reconciliation.

zourzouvillys · 12-04-2007, 11:21 PM

Quote:

Originally Posted by martin

The reason it does not show up as registered is because the provider changes the port from 5060 to some other value during registration.

So when our system tries to reconcile the status information it does not match.

We have an item in our problem tracking system to look at alternate ways to perform this reconciliation.

I'm afraid i can't wok out what your problem is from the brief description you gave ...

Our platform responds to REGISTERs exactly as defined in RFC 3261 - or at least should! If you have any problems then feel free to email me directly (theo@voip.co.uk) and we can work out any interop issues.

PS: a quick trace shows nothing wrong other than the fact your client is showing the same pathologically broken symptoms asterisk exhibits (see the notes about asterisk & SRV on products:asterisk [wiki.VoIP.co.uk]

REGISTER sip

roxy.voip.co.uk:6060 SIP/2.0
[snip]
Contact: <sip:XXXXXX@85.17.19.194:5061>

SIP/2.0 200 OK
[snip]
Contact: <sip:XXXXXX@85.17.19.194:5061>;expires=120
Content-Length: 0

ptruman · 12-06-2007, 06:01 PM

Erm :

voip.co.uk say id you don't use SRV, it should be ok - what does Voxalot do?

"Yes this is the correct address. However if you use proxy.voip.co.uk
'without' SRVs it will fall back to standard DNS name resolution and
will not try and use the load balancing. This could resolve the
registration issues is the device(s) that are trying to connect (inc
voxalot) are having trouble maintaining registrations as there is only
one point to register to."

Also, please see VoIP.co.uk Customer Support Forum :: Service Support :: Never thought I would say this but

Given I now can't even reg to eu.voxalot.com I am not having much fun...

12-03-2007, 10:57 PM	#13
martin Join Date: Feb 2006 Posts: 2,930 Thanks: 528 Thanked 646 Times in 340 Posts	The reason it does not show up as registered is because the provider changes the port from 5060 to some other value during registration. So when our system tries to reconcile the status information it does not match. We have an item in our problem tracking system to look at alternate ways to perform this reconciliation. __________________ Martin Please post support questions on the forum. Do not send PMs unless requested.

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12-03-2007, 10:42 PM	#12
herman Member Join Date: Sep 2006 Location: Swindon, UK Posts: 30 Thanks: 3 Thanked 2 Times in 2 Posts	Voicemail has started asking for mailbox number (followed by #) since the upgrades. It is not linked to the other registration issues. voip.co.uk via Voxalot is now working for me (although Voxalot does not show it being registered). You may need to set all voip.co.uk accounts not to register on Voxalot (SIP register = NO) and wait a couple of hours to set it back to ON. This is the only reliable way doing the equivalent of a reboot. By the way, I think the reason accounts do not show as registered on Voxalot is probably something to do with the SIP expiry time of voip.co.uk (2 minutes) and the fact that Voxalot status is not real-time (generally 5-10 minutes out of sync).

12-06-2007, 06:01 PM	#15
ptruman Member Join Date: Sep 2006 Posts: 94 Thanks: 1 Thanked 8 Times in 8 Posts	Erm : voip.co.uk say id you don't use SRV, it should be ok - what does Voxalot do? "Yes this is the correct address. However if you use proxy.voip.co.uk 'without' SRVs it will fall back to standard DNS name resolution and will not try and use the load balancing. This could resolve the registration issues is the device(s) that are trying to connect (inc voxalot) are having trouble maintaining registrations as there is only one point to register to." Also, please see VoIP.co.uk Customer Support Forum :: Service Support :: Never thought I would say this but Given I now can't even reg to eu.voxalot.com I am not having much fun...