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Unread 12-13-2009, 07:56 AM   #1
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Default EU Server Upgrade

Please be advised that we are currently in the process of building a new, and more higher spec'd EU proxy to replace proxy01.eu1.voxalot.com (85.17.19.194)

This new server will be transitioned into our production network within the next few days. The transition should be seamless and we are not anticipating any outages.

Any members that are currently using hard coded IP addresses in their devices are advised to use a hostname instead to avoid an potential outage.

We will announce the date / time once it is confirmed.

Thanks.
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Unread 12-16-2009, 10:47 AM   #2
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Hi guys,

We plan to commence transition to the new server @ 9:00am 17/12 AEDT (10:00pm 16/12 GMT)
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Unread 12-17-2009, 08:39 AM   #3
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Hi Martin,

I cannot register any account with eu.voxalot.com (using port 5060) behind our firewall. Switching to us.voxalot.com (as a test) works fine.
Our firewall accepts traffic from 194.110.67.221 (former eu.voxalot.com).
Connecting straight to Internet (ADSL) works fine can register at eu.voxalot.com.

What IP must I provide my securityteam to accept traffic from eu.voxalot.com now?

Regards, Lon
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Unread 12-17-2009, 08:59 AM   #4
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The new IP address is 85.17.212.38
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Unread 12-17-2009, 09:22 AM   #5
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The transition is complete. DNS upgrades may take up to 48 hours to propagate. The old server will be decommissioned in 72 hours.

We would like to remind any members that are currently using hard coded IP addresses in their devices to use a hostname to avoid any potential outage.
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Unread 12-17-2009, 09:51 AM   #6
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Just to clarify Martin, does this mean we now go back to eu.voxalot.com instead of proxy01.eu1.voxalot.com?

The latter is working for me at the moment, but I was wondering whether eu.voxalot.com would be more stable.
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Unread 12-17-2009, 10:29 AM   #7
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Quote:
Originally Posted by ataboy View Post
Just to clarify Martin, does this mean we now go back to eu.voxalot.com instead of proxy01.eu1.voxalot.com?

The latter is working for me at the moment, but I was wondering whether eu.voxalot.com would be more stable.
eu.voxalot.com, us.voxalot.com and au.voxalot.com are the supported host names. Using these names will provide you with fail over support if you are using SRV lookups. The proxy host names will also work however will not provide fail over.
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Unread 12-17-2009, 04:16 PM   #8
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Cannot call iNum numbers through EU server anymore. No issues with US or AU servers. No issues with other calls through EU.
404 Not Found
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Unread 12-17-2009, 09:11 PM   #9
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Quote:
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Cannot call iNum numbers through EU server anymore. No issues with US or AU servers. No issues with other calls through EU.
404 Not Found
Thanks green. We will notify Voxbone of the new IP address.
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Unread 12-21-2009, 12:19 PM   #10
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Quote:
Originally Posted by martin View Post
We will notify Voxbone of the new IP address.
Still doesn't work. What do mean by saying "notify"?
AFAIK, it takes less when a minute to login to https://partners.inum.net and edit Authorized Gateways.
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