Registration to and from voxalot failed since saturday

rybshik · 06-09-2009, 09:07 PM

I have not been having registration for a several hours. I was using eu server and port 443 on both ends, i.e. I have 2 settings on my ATA:

SIP Server: eu.voxalot.com:443
local SIP port: 443

martin · 06-10-2009, 09:48 AM

Quote:

Originally Posted by rybshik

I have not been having registration for a several hours. I was using eu server and port 443 on both ends, i.e. I have 2 settings on my ATA:

SIP Server: eu.voxalot.com:443
local SIP port: 443

I have addressed this problem. Please re-test.

mathiasx · 06-10-2009, 06:20 PM

Hi Martin,

what about my problem to register with voip.ms???

Did you get my PM you asked for?

Mathias

martin · 06-11-2009, 11:52 AM

Quote:

Originally Posted by mathiasx

Hi Martin,

what about my problem to register with voip.ms???

Did you get my PM you asked for?

Mathias

I tried dialing your voip.ms number and got a 484 response. The calls are not getting to Voxalot.

mathiasx · 06-11-2009, 01:05 PM

Hi Martin,

that's the problem, call are not getting to Voxalot!!!!!

That's we I opened this Thread.

If you take a look at my voxalot account you see that voip.ms is registered and the calls to voip.ms are not getting to voxalot.
YES, that's my problem, since last saturday!!!
AND NOT ONLY MY PROBLEM.

So the question is WHY?

What can I or YOU do to solve that issue???

By the way..... why is there no really support for PAYING customer at voxalot???
I have to wait days to get an answer like this

If you want i can send you a phone number of the voip.ms support so you can talk directly to the tech guys at voip.ms.

Regards,
Mathias

martin · 06-11-2009, 01:19 PM

The 484 response is coming from voip.ms

I can not debug on the Voxalot side when the inbound calls are not reaching our server.

emoci · 06-11-2009, 04:00 PM

Quote:

Originally Posted by mathiasx

Hi Martin,

that's the problem, call are not getting to Voxalot!!!!!

That's we I opened this Thread.

If you take a look at my voxalot account you see that voip.ms is registered and the calls to voip.ms are not getting to voxalot.
YES, that's my problem, since last saturday!!!
AND NOT ONLY MY PROBLEM.

So the question is WHY?

What can I or YOU do to solve that issue???

By the way..... why is there no really support for PAYING customer at voxalot???
I have to wait days to get an answer like this

If you want i can send you a phone number of the voip.ms support so you can talk directly to the tech guys at voip.ms.

Regards,
Mathias

Hi,

I am not quite sure why your registered DID is not ringing in...that said have you tried having Voip.ms send the call to VoXalot via SIP ...?

It'll save you one registration spot, and may solve this problem as well...

mathiasx · 06-12-2009, 08:47 AM

Quote:

Originally Posted by emoci

Hi,

I am not quite sure why your registered DID is not ringing in...that said have you tried having Voip.ms send the call to VoXalot via SIP ...?

It'll save you one registration spot, and may solve this problem as well...

Hi,

i tried that some days ago but it's the same problem. The phone is not ringing at voxalot.
If i forward the DID to another SIP URI e.g. at mysipswitch.com it work fine.

Regards, Mathias

06-09-2009, 09:07 PM	#1
rybshik Member Join Date: Sep 2006 Location: Canada Posts: 67 Thanks: 7 Thanked 0 Times in 0 Posts	registration lost I have not been having registration for a several hours. I was using eu server and port 443 on both ends, i.e. I have 2 settings on my ATA: SIP Server: eu.voxalot.com:443 local SIP port: 443 Last edited by rybshik; 06-09-2009 at 09:12 PM.

06-10-2009, 06:20 PM	#3
mathiasx Junior Member Join Date: Aug 2007 Location: Germany Posts: 12 Thanks: 0 Thanked 1 Times in 1 Posts	What's up? Hi Martin, what about my problem to register with voip.ms??? Did you get my PM you asked for? Mathias

06-11-2009, 01:19 PM	#6
martin Join Date: Feb 2006 Posts: 2,930 Thanks: 528 Thanked 646 Times in 340 Posts	The 484 response is coming from voip.ms I can not debug on the Voxalot side when the inbound calls are not reaching our server. __________________ Martin Please post support questions on the forum. Do not send PMs unless requested.

06-11-2009, 01:05 PM	#5
mathiasx Junior Member Join Date: Aug 2007 Location: Germany Posts: 12 Thanks: 0 Thanked 1 Times in 1 Posts	Hi Martin, that's the problem, call are not getting to Voxalot!!!!! That's we I opened this Thread. If you take a look at my voxalot account you see that voip.ms is registered and the calls to voip.ms are not getting to voxalot. YES, that's my problem, since last saturday!!! AND NOT ONLY MY PROBLEM. So the question is WHY? What can I or YOU do to solve that issue??? By the way..... why is there no really support for PAYING customer at voxalot??? I have to wait days to get an answer like this If you want i can send you a phone number of the voip.ms support so you can talk directly to the tech guys at voip.ms. Regards, Mathias