Click Here To Visit SIP Broker  

Go Back   Voxalot / SIP Broker Support Forums > Voxalot Forums > Voxalot Support

Voxalot Support Support for the Voxalot service.

 
 
Reply
Thread Tools Display Modes
Unread 09-19-2011, 01:34 AM   #1
rajtp
Member
 
Join Date: Jul 2007
Posts: 42
Thanks: 0
Thanked 2 Times in 2 Posts
rajtp is on a distinguished road
Default Calls not getting through

Guys

First I had a problem with au.voxalot.com being down and I've moved to us.voxalot.com. However, my calls to 800 toll free and toll calls are not getting through (both are on different providers set in smart dial plans)

My calls to other voxalot numbers are working fine


Can someone please check my account 516687 and see what's wrong?

Thanks
rajtp is offline   Reply With Quote
Unread 09-19-2011, 04:49 AM   #2
Juste
Member
 
Join Date: Mar 2007
Location: Toronto, Canada
Posts: 65
Thanks: 8
Thanked 5 Times in 4 Posts
Juste is on a distinguished road
Default

Please have a look into the issue.

us.voxalot.com does not work.
Juste is offline   Reply With Quote
Unread 09-19-2011, 11:42 PM   #3
rajtp
Member
 
Join Date: Jul 2007
Posts: 42
Thanks: 0
Thanked 2 Times in 2 Posts
rajtp is on a distinguished road
Default

Wow, I can't believe voxalot support - no response at all!

Martin????????
rajtp is offline   Reply With Quote
Unread 09-20-2011, 12:30 AM   #4
amix
Junior Member
 
Join Date: Jun 2010
Posts: 6
Thanks: 0
Thanked 0 Times in 0 Posts
amix is on a distinguished road
Default

Did anyone press the "Red Button" (tm) ? I am going to do it now.
amix is offline   Reply With Quote
Unread 09-20-2011, 12:40 AM   #5
rajtp
Member
 
Join Date: Jul 2007
Posts: 42
Thanks: 0
Thanked 2 Times in 2 Posts
rajtp is on a distinguished road
Default

Yes I did. Pressing it again
rajtp is offline   Reply With Quote
Unread 09-20-2011, 12:40 AM   #6
amix
Junior Member
 
Join Date: Jun 2010
Posts: 6
Thanks: 0
Thanked 0 Times in 0 Posts
amix is on a distinguished road
Default

So, I hit the Big Red Button now. Too bad, they did not offer any means to tell them what is going on, since http://scopezoom.com/vox.php is showing all servers online.

I have prepared my traceroute output, the logfile of my SIP-ATA with the errors (I have also tried with a softphone). Also, as it seems, their fail-ober strategy is not working. I have DNS SRV in my softphone ("Telephone" on OS X), and nothing happened.

Judging by another comment, the US server is offline, too? That might explain the SRV fail.

A traceroute goes till the server. So server is up. This must be something on the software side of the server.
amix is offline   Reply With Quote
Unread 09-20-2011, 12:41 AM   #7
amix
Junior Member
 
Join Date: Jun 2010
Posts: 6
Thanks: 0
Thanked 0 Times in 0 Posts
amix is on a distinguished road
Default

Jesus! Now I have posted a reply and the forum says, that a moderator has to approve it, first. Huh? I had a few technical terms in it. Strange...

EDIT: I hit the button, too.

EDIT2: I find it strange, that there is only the three of us complaining...
amix is offline   Reply With Quote
Unread 09-20-2011, 12:46 AM   #8
amix
Junior Member
 
Join Date: Jun 2010
Posts: 6
Thanks: 0
Thanked 0 Times in 0 Posts
amix is on a distinguished road
Default

Hehe, look here: http://forum.voxalot.com/voxalot-sup...html#post34264

;-)
amix is offline   Reply With Quote
Unread 09-20-2011, 12:48 AM   #9
rajtp
Member
 
Join Date: Jul 2007
Posts: 42
Thanks: 0
Thanked 2 Times in 2 Posts
rajtp is on a distinguished road
Default

This sounds to me like a 1-man operation.

Guys are there any alternatives which are more stable than voxalot? I'm really angry about the careless attitude of martin
rajtp is offline   Reply With Quote
Unread 09-20-2011, 01:35 AM   #10
caribicarts
Junior Member
 
Join Date: Oct 2010
Location: Panama, Cuidad de Panama
Posts: 23
Thanks: 4
Thanked 2 Times in 1 Posts
caribicarts is on a distinguished road
Send a message via Skype™ to caribicarts
Default

Hi there! I got !!!13 multiple paid premium voxalot accounts!!! and running a business with it. I can’t continue with this anymore, every month servers from voxalot are down and it takes a long time until the notice it. I f somebody knows any alternative i would appreciate it..
caribicarts is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Free DID Numbers, Free Voip Calls, & more Voip Info amroe Voxalot General 54 01-13-2014 09:11 AM
incoming sip calls going directly to voicemail vishal3110 Voxalot Support 8 12-13-2008 12:17 AM
Some incoming SIP URI dialed calls slient Tylo Voxalot Support 9 04-09-2008 05:24 PM
VoIP situation in Japan - how to improve with ENUM and peering. v164 Voxalot General 2 02-02-2008 03:05 PM
Calls direct to SPA2102 via Alias rovert SIP Broker Support 3 12-11-2007 02:51 AM


All times are GMT. The time now is 05:39 PM.


Powered by vBulletin® Version 3.7.2
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.