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08-20-2009, 09:01 AM | #1 |
Junior Member
Join Date: Dec 2008
Posts: 6
Thanks: 0 Thanked 0 Times in 0 Posts |
Cannot renew
I've tried four Visa cards (that's all I have!) and the Paypal button but when I try to renew all I get is:
"Our fraud detection system has identified this transaction as fraudulent and will not be processed. Please contact us if you have received this message and are trying to process a legitimate transaction." My cards are accepted everywhere else! Trouble is, you don't get much warning about renewal and so if this isn't resolved in one day I lose all my settings! Please could someone help me! |
08-26-2009, 05:54 AM | #2 |
Join Date: Jul 2007
Location: Toronto, Canada
Posts: 1,422
Thanks: 123 Thanked 369 Times in 282 Posts |
It seems your status remains...so did this get resolved?
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08-26-2009, 08:34 AM | #3 |
Junior Member
Join Date: Dec 2008
Posts: 6
Thanks: 0 Thanked 0 Times in 0 Posts |
Indeed. I e-mailed the payments team in the end - they reset something. The credit card option still wouldn't accept my cards but the Pay Pal one would accept one of them. It seems that this is really geared up for credit cards and not debit cards like I was using! Oops!
Thanks. |
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