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04-28-2010, 06:34 AM | #1 |
Junior Member
Join Date: Jul 2007
Posts: 13
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call connection: pattern invalid
I try to setup a call connection rule. Very simple: if a call arrives from a certain provider than send it to a sip uri.
It does work for a selection on inbound number( which means my sip uri is valid and does work). but not for an inbound provider. The provider is registered and I do receive calls from this provider. Only a forward does not work. any ideas? |
04-28-2010, 08:33 PM | #2 |
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Join Date: Sep 2007
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I was having the same problem today, despite the fact that the connection rule I was trying to set up was identical to another "valid" rule, only with a different phone number to forward to. I solved the problem by deleting the attempt and starting over again with a new rule--then it worked.
Also, when SIP is involved I believe you have to put "sip:" in front of the url, as in: sip:00000@sip.inphonex.com If you're not already doing that, try it. |
05-05-2010, 11:00 AM | #3 |
Junior Member
Join Date: Jul 2007
Posts: 13
Thanks: 2 Thanked 1 Times in 1 Posts |
I did that with sip: and such and as said it does work when I change the rule to "match by inbound number" it will just not work with inbound provider which I think is realy strange.
BTW also a forward just to voicemail will not work. It seems like the whole "inbound provider" thing will not work. Hopefully a voxalot employee can take a look at it? |
05-05-2010, 12:47 PM | #4 |
Join Date: Sep 2006
Location: Toronto, Canada
Posts: 568
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Call Forwarding by Inbound Number using "Ends with" feature
Just did a check with my account, and I can forward by Inbound number to a sip:xxxxxx@sipprovider.com or voicemail correctly.
For number matching, I use the "Ends with" feature to match by Inbound Number, because I find the first part of the number is not consistent. The providers occasionally transmit the country code, or even a prefix like "00" before the country code. Please try your Call Forwarding rule again just matching by the last 4 to 7 digits of the incoming number. |
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