voicemail to email not working

gsar · 05-11-2009, 12:19 AM

For a couple of months now, I have not received email whenever someone leaves me a voicemail. The "message waiting" indicator on the phone blinks, and I can retrieve it ok by dialling 500. It is just the email forwarding that doesn't seem to be working. It is behaving as though the vm-to-email setting is disabled in the web portal, but I have checked and it is enabled. There is no spam filtering or similar on my email account, and I get lots of other mail on this account fine.

Any clues on what could be wrong?

clooner · 11-18-2009, 03:41 PM

Same here. I'm also not receiving emails which contain the voicemail message but when I call *500 it works and when I login to the website it also works I just don't receive them in my email box. I use a me.com email account

gsar · 12-17-2009, 03:28 PM

Quick note to add that this was fixed after I unset the "VM to email" setting in the web portal and set it back to enabled again. Hope this helps people with the same issue.

SolaDude · 01-01-2010, 03:25 PM

Quote:

Originally Posted by gsar

Quick note to add that this was fixed after I unset the "VM to email" setting in the web portal and set it back to enabled again. Hope this helps people with the same issue.

I'm having this problem too - where is the "VM to email" setting?

kurun · 01-01-2010, 09:24 PM

The Voicemail to email feature is automatic when you set Voicemail Active to YES, on the Voicemail settings page.

05-11-2009, 12:19 AM	#1
gsar Junior Member Join Date: Sep 2008 Posts: 8 Thanks: 2 Thanked 1 Times in 1 Posts	voicemail to email not working For a couple of months now, I have not received email whenever someone leaves me a voicemail. The "message waiting" indicator on the phone blinks, and I can retrieve it ok by dialling 500. It is just the email forwarding that doesn't seem to be working. It is behaving as though the vm-to-email setting is disabled in the web portal, but I have checked and it is enabled. There is no spam filtering or similar on my email account, and I get lots of other mail on this account fine. Any clues on what could be wrong?

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11-18-2009, 03:41 PM	#2
clooner Junior Member Join Date: Nov 2009 Posts: 3 Thanks: 0 Thanked 0 Times in 0 Posts	Same here. I'm also not receiving emails which contain the voicemail message but when I call *500 it works and when I login to the website it also works I just don't receive them in my email box. I use a me.com email account

12-17-2009, 03:28 PM	#3
gsar Junior Member Join Date: Sep 2008 Posts: 8 Thanks: 2 Thanked 1 Times in 1 Posts	Quick note to add that this was fixed after I unset the "VM to email" setting in the web portal and set it back to enabled again. Hope this helps people with the same issue.

01-01-2010, 09:24 PM	#5
kurun Join Date: Sep 2006 Location: Toronto, Canada Posts: 568 Thanks: 70 Thanked 147 Times in 115 Posts	The Voicemail to email feature is automatic when you set Voicemail Active to YES, on the Voicemail settings page.