Vbuzzer problem

[wmp]

I have set up vbuzzer in my Provider List but cannot get phone calls to go through. I can call successfully when registered directly with Vbuzzer through my SPA2000, and with the Vbuzzer software. Has anyone else been able to make calls using Voxalot to direct to Vbuzzer?

Provider Details:
Description
Vbuzzer
Username
username
Password
password
Confirm Password
password
Codecs
ulaw
Host
vbuzzer.com
Port
80

[Ron]

I just made a test call through Vbuzzer (via VoXaLot) and it was fine.

The only difference is I left all the codecs in:

g729;ilbc;gsm;ulaw;alaw

Ron

[wmp]

Just tried again and the call went through just fine. No idea what happened.

[wmp]

Something is still off for me. It appears that calls do not go through if I prefix the ${EXTEN} in the replacement field of my dial plan. Here is a sample of my current dial plan:

1	 _NXXXXXX    1910${EXTEN}     Vbuzzer
2	_1NXXNXXXXXX	 ${EXTEN}     Vbuzzer
3	_ NXXNXXXXXX 	1${EXTEN}     Vbuzzer

If I dial 1-910-555-5555 (2) then the call goes through without a problem. However, if I dial 555-5555 (1) or 910-555-5555 (3) then the call is not successful. Can anyone confirm this? Changing my provider to Voxee fixes the problem but I am perplexed as to why Vbuzzer can only use method 2.

[wmp]

I also just tested the Web Callback feature. Using Voxee it works as it should, but using Vbuzzer my Voxalot phone rings but not the number in "Number to Dial."

[Ron]

Originally Posted by wmp

I also just tested the Web Callback feature. Using Voxee it works as it should, but using Vbuzzer my Voxalot phone rings but not the number in "Number to Dial."

Could you describe in detail what you had in each Web Callback field when it fails (exact phone numbers are not necessary). Also, is the "Number to Dial" through Sip Broker or registered on ENUM?

Ron

[Ron]

Originally Posted by wmp

Something is still off for me. It appears that calls do not go through if I prefix the ${EXTEN} in the replacement field of my dial plan. Here is a sample of my current dial plan:

1	 _NXXXXXX    1910${EXTEN}     Vbuzzer
2	_1NXXNXXXXXX	 ${EXTEN}     Vbuzzer
3	_ NXXNXXXXXX 	1${EXTEN}     Vbuzzer

If I dial 1-910-555-5555 (2) then the call goes through without a problem. However, if I dial 555-5555 (1) or 910-555-5555 (3) then the call is not successful. Can anyone confirm this? Changing my provider to Voxee fixes the problem but I am perplexed as to why Vbuzzer can only use method 2.

It is perplexing that Voxee works but Vbuzzer doesn't. At first glance, your dial plans look ok to me.

Like you, I also wanted to have seamless support for 7, 10, and 11 digit numbers. I chose to implement it in the PAP2 rather than on VoXaLot, however, as I've had as many as five providers set up and didn't want to have three dial plans for each one. My PAP2 dial plan is:

(<911:15629042363>S0 |#x<:1562>[2-9]xxxxxx|#x<:1>[2-9]xx[2-9]xxxxxxS0 |#x1[2-9]xx[2-9]xxxxxxS0 |<:1562>[2-9]xxxxxx|<:1>[2-9]xx[2-9]xxxxxxS0 |1[2-9]xx[2-9]xxxxxxS0 |[x*][x*].)

This allows me to dial 7, 10, and 11 digit numbers and have them arrive at VoXaLot consistantly as 11 digits. This also allows me to specify one of my alternate providers by simply prefixing the desired number with #n. Each provider requires only one dial plan using this approach. Arbitrary digit combinations are also supported to allow Sip Broker access.

Ron