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Unread 01-22-2007, 10:14 PM   #1
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Default Incoming (Sipgate) number not working

Hi

My incoming (sipgate) number now for some reason goes straight through to Voxalot voicemail. Before everything was working fine, and I haven't changed any settings.

BTW Sipgate is showing me as being online.

Does anyone know if there are any problems or how to resolve this?

Thanks!!
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Unread 01-22-2007, 10:53 PM   #2
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pin please PM me your 6 digit account
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Unread 01-23-2007, 12:42 AM   #3
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Same here, all my incoming numbers now go straight to voicemail. When I switch voicemail off, the caller gets a busy signal. No settings change were done on my end and my sipura shows as registered

Last edited by 244751; 01-23-2007 at 01:05 AM.
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Unread 01-23-2007, 01:43 AM   #4
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Please retry your inbounds.

Thanks.
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Unread 01-23-2007, 01:45 AM   #5
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Now working fine. Thanks for the quick response
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Unread 01-23-2007, 07:42 AM   #6
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Sorry, different time zone to you guys (have just got up).

Its working now, thanks.
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Unread 01-23-2007, 08:42 PM   #7
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Hmm, now my Sipgate is showing as failed on the registration (and offline on the Sipgate status page).

Again, have not changed any of my settings.
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Unread 01-23-2007, 09:03 PM   #8
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The second most common cause of failure (after authentication) is provider flood guards.

Some providers install software to limit the number of messages coming from one source. FWD is a good example.

Looking at the logs, 79 sipgate registrations are currently in a state of Failed. Once in Failed status, VoXaLot parks the registration attempts for 24 hours before trying again. You can manually force registrations again by changing SIP Register to No-->Save-->Set to Yes-->Save

We plan to put a button on the Provider Details page to force registration.

IF you PM me your 6 digit account I can take a look at your specific case.
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Last edited by martin; 01-23-2007 at 09:07 PM.
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Unread 01-23-2007, 09:30 PM   #9
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Hi

Thanks for that.

I'll PM you my 6 digit number.
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Unread 01-24-2007, 03:02 PM   #10
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Voxalot registration is still showing as "Failed" and my Sipgate account is still showing as "Offline".

Any update as to what the situation is?

I did try forcing a reset, but it didn't work.

Thanks

EDIT:

Am now showing as online, but it required me to delete my sipgate account on voxalot and re-register it.

Last edited by pin; 01-24-2007 at 04:03 PM.
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