04-28-2009, 02:25 PM | #1 |
Junior Member
Join Date: Oct 2007
Posts: 8
Thanks: 0 Thanked 0 Times in 0 Posts |
callback blocked
I get the following error message when i use the callback button, "member blocked". is there a problem with my account? (acct: 211956)
I have another premium account that does not have this problem. |
04-29-2009, 10:22 AM | #2 |
Join Date: Feb 2006
Posts: 2,930
Thanks: 528 Thanked 646 Times in 340 Posts |
Your account automatically blocked by our SPAM filter as your account made over 500 calls within a few hour period. Why so many calls?
__________________
Martin Please post support questions on the forum. Do not send PMs unless requested. |
04-29-2009, 12:43 PM | #3 |
Junior Member
Join Date: Oct 2007
Posts: 8
Thanks: 0 Thanked 0 Times in 0 Posts |
I checked on the useage via the detail call records over the past week, the useage averages under 280 calls per day. Would that trigger a "spam" indicator? I'm assuming someone was playing around with the callback button and triggered the spam block.
Am I correct that the block on the callback feature will be lifted within a few days assuming the spam trigger is not hit? thank you very much. |
04-30-2009, 07:26 AM | #4 | |
Join Date: Feb 2006
Posts: 243
Thanks: 8 Thanked 130 Times in 72 Posts |
Quote:
Your freecall service has been piggy-backing on top of our infrastructure for some time now, and we have no plans in continuing to allow that to happen. We have spent a lot of time and money investing in our infrastructure, and the intent is that our members reap the benefit, not other services that are using our infrastructure to achieve their own ends (as you proudly say on your web-site: "[our] service has been free for almost 12 months. We are using this service to promote other services we offer.") -- Craig |
|
04-30-2009, 12:10 PM | #5 |
Junior Member
Join Date: Oct 2007
Posts: 8
Thanks: 0 Thanked 0 Times in 0 Posts |
Thanks for the info. We never had any intention of abuse of the service. If there is a way we can integrate this feature in the future, let me know.
It's all about bringing the best services together. You have the best service and we will continue to promote it on our site. thanks again. |
|
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
Feature request - SMS web callback | Tranworld | Voxalot General | 3 | 11-22-2009 09:30 PM |
Web Callback not working ? | newxgate | Voxalot Support | 5 | 04-14-2009 04:08 PM |
plaes help | thaer | Voxalot Support | 13 | 09-23-2008 03:26 AM |
VoIP callback server (feature request) | rybshik | Voxalot Support | 11 | 12-17-2007 04:37 PM |
possible web callback bug | v164 | Voxalot Support | 4 | 04-01-2007 06:06 PM |