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Voxalot Support Support for the Voxalot service. |
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08-12-2009, 09:08 AM | #1 |
Junior Member
Join Date: Aug 2009
Posts: 4
Thanks: 3 Thanked 0 Times in 0 Posts |
CID and leading characters...
I have recently upgraded to a VoxLite account.
This provides me with exactly what I need. I have two PSTN numbers which I can forward by SIP uri and one Voice Service Provider which Voxalot registers with correctly. Before Voxalot I used to forward my PSTN numbers directly to my VSP number. CID received was always correct and displayed the originating number as expected eg: 01234567890 Now that I have combined everything within Voxalot I am finding the following oddities with the CID received. If I call my VSP number then the CID is still correct: 01234567890 If I call one of my PSTN numbers the CID received is: 1234567890 (ie leading zero is dropped and call cannot be returned because of missing digit). If I call the other PSTN number the CID received is: +441234567890 (ie leading zero is replaced by international format country code +44 which also cannot be returned because +44 isn't recognised other than by cell/mobile devices). Does anyone know if there is there anything I can do through dial plans etc to format these incoming call displays correctly? I should add that the mysteries of dial plans is new to me so I'd appreciate being treated as an idiot if there is anything that I need to set up. Thanks in advance... Andrew |