![]() |
|
Voxalot Support Support for the Voxalot service. |
![]() |
Thread Tools | Display Modes |
![]() |
#1 |
Senior Member
Join Date: Jul 2007
Location: Oregon, USA
Posts: 365
Thanks: 17 Thanked 77 Times in 64 Posts ![]() |
![]() Anyone notice a problem with tf.voipmich.com? As of today it doesn't seem to be accepting any calls, at least not from my ATA.
Last edited by boatman; 05-05-2008 at 11:18 PM. Reason: Update |
![]() |
![]() |
![]() |
#2 |
Senior Member
Join Date: Jul 2007
Location: Oregon, USA
Posts: 365
Thanks: 17 Thanked 77 Times in 64 Posts ![]() |
![]() Once again I am having difficulty completing calls which are routed through tf.voipmich.com. As tf.voipmich.com is one of at least two toll free terminators used by Voxalot for US calls, I wonder if this issue is affecting any other Voxalot users?
|
![]() |
![]() |
![]() |
#3 |
![]() Join Date: Sep 2006
Location: Toronto, Canada
Posts: 568
Thanks: 70 Thanked 147 Times in 115 Posts ![]() ![]() |
![]() Yes, Toll Free calls through tf.voipmich.com are not working for me.
I have been routing through Sipbroker lately (*18xxx.....). |
![]() |
![]() |
![]() |
#4 |
Senior Member
Join Date: Oct 2007
Posts: 141
Thanks: 10 Thanked 15 Times in 14 Posts ![]() |
![]() I used to find that the ENUM lookup of voxalot causes a random carrier to be chosen, some don't connect and some have poor sound quality. This is not a fault of voxalot.
It is possible to force a particular provider that works for you by configuring it as a VSP with any username and password and then having a dial plan route the calls via that VSP. I do this for uk toll free as I find that freenum.sip.telecomplete.net works best for me. For US toll free though, I agree with Kurun that using sipbroker is usually quite reliable. I have a dialplan to put the * in for me but you could just do it manually. As far as I am aware you cannot dial uk 0800, 0808, 0500 via sipbroker. It does not accept *0800 as a valid code. This is why I use the VSP method above. Last edited by chatalot; 12-31-2007 at 06:38 PM. |
![]() |
![]() |
![]() |
#5 |
Senior Member
Join Date: Jul 2007
Location: Oregon, USA
Posts: 365
Thanks: 17 Thanked 77 Times in 64 Posts ![]() |
![]() Hello Martin and the Voxalot team!
tf.voipmich.com is still not working. I think they may have permanantly stopped offering toll free call termination. I just did a "Dial Plan Test" and I see that you are still trying to route calls to tf.voipmich.com. Of course the calls fail, so can you please replace tf.voipmich.com with another carrier? There are several, how about using proxy01.sipphone.com or the one used by Free World Diallup? This would save newbies from a lot a frustration. Even though it's not the fault of Voxalot, newcomers may not know that and it makes Voxalot look bad when calls don't work. Best wishes to all, boatman |
![]() |
![]() |
![]() |
#6 | |
![]() ![]() Join Date: Jul 2007
Location: Toronto, Canada
Posts: 1,422
Thanks: 123 Thanked 369 Times in 282 Posts ![]() ![]() ![]() ![]() |
![]() Quote:
For the time being force a call via SipBroker by dialing *1800xxxxxxx which seems to be routing fine, or configure your dial plan to automatically route 1800 calls via SipBroker.... We'll see if we can get evilbunny involved http://forum.voxalot.com/e164-org-su...pmich-com.html Last edited by emoci; 01-11-2008 at 06:33 AM. |
|
![]() |
![]() |
![]() |
#7 |
Senior Member
Join Date: Jul 2007
Location: Oregon, USA
Posts: 365
Thanks: 17 Thanked 77 Times in 64 Posts ![]() |
![]() Yes, I think that is correct. Everything was working well for so long, then I forgot how the system worked.
|
![]() |
![]() |
![]() |
#8 |
Member
![]() |
![]() Maybe it is a similar issue like I came across with German Toll Free. See http://forum.voxalot.com/voxalot-sup...html#post12691 for details.
In any case it rather has to be addressed to e164.org than to Voxalot hence Voxalot just does the lookup as it is supposed and e164.org delivers the (not working) route. |
![]() |
![]() |
![]() |
#9 |
Senior Member
Join Date: Jul 2007
Location: Oregon, USA
Posts: 365
Thanks: 17 Thanked 77 Times in 64 Posts ![]() |
![]() OK, I reported the tf.voipmich.com issue through the contact form at http://www.e164.org/support.php
|
![]() |
![]() |
![]() |
#10 |
Junior Member
![]() Join Date: Jul 2007
Posts: 5
Thanks: 0 Thanked 1 Times in 1 Posts ![]() |
![]() I wrote about this issue in another post.
E164.org should monitor those toll free providers better. If the situation does not improve, I would suggest Voxalot to override e164.org and to use only those toll free providers that actually work. I can't imagine that Voxalot is happy about the current situation. |
![]() |
![]() |
![]() |
|
|
![]() |
||||
Thread | Thread Starter | Forum | Replies | Last Post |
5060 blocked issue | advant | Voxalot Support | 16 | 10-19-2007 02:28 PM |
Voxalot Callback issue? | scrag | Voxalot Support | 6 | 03-01-2007 01:27 PM |
White Pages Issue | philled | e164.org Support | 0 | 01-31-2007 12:03 PM |
weired issue - help??? | jmstosch | Voxalot Support | 1 | 09-22-2006 11:31 PM |
Mailbox password issue | dualarrow | Voxalot Support | 1 | 07-27-2006 10:51 AM |