New user problems with Call Connection Rules

[emoci]

Originally Posted by bdlhome

As a side note the callcentric account which appears to be working correctly has a "-" under Reg. Status, is that normal when SIP register is set to "Yes"?

Normally if SIP Register is set to Yes, then it should show registered rather then -

However, you're not the first one to report this with CallCentric http://forum.voxalot.com/voxalot-sup...-register.html

As for SipGate, I would take DracoFelis advice above step-by-step...whether it registers or not, the fact remains that receiving calls seems to work only from other SipGate users, not from third-party VoIP Users, and not from PSTN users (in fact lately this has been my experience with PBXes.com as well, which until not too long ago, appeared to work fine with SipGate)

[bdlhome]

Originally Posted by emoci

Normally if SIP Register is set to Yes, then it should show registered rather then -

However, you're not the first one to report this with CallCentric http://forum.voxalot.com/voxalot-sup...-register.html

That is exactly what it did for me but it doesn't fill me with confidence, there is know way of knowing without making a test call.

Originally Posted by emoci

As for SipGate, I would take DracoFelis advice above step-by-step...whether it registers or not, the fact remains that receiving calls seems to work only from other SipGate users, not from third-party VoIP Users, and not from PSTN users (in fact lately this has been my experience with PBXes.com as well, which until not too long ago, appeared to work fine with SipGate)

I already had that setup based on some help from DracoFelis on another forum but it does have some disadvantages, like relying on my dyndns address etc and I lose some of the consolidation like VM for example.

I was really responding kurun saying "For the record, I have tested a Sipgate account in Voxalot and it does register", if the PSTN DID isn't going to work then there is no point for me.

Unfortunatley I don't think voxalot is the service for me, there are not enough advantages for me so I'm going to either:
1) Get an ATA that suports multiple connections
2) Set up my own IP-PBX Asterisk :: The Open Source PBX & Telephony Platform |

I just wish I could have tested this before signing up for a premium account.

[emoci]

Originally Posted by bdlhome

That is exactly what it did for me but it doesn't fill me with confidence, there is know way of knowing without making a test call.

There is a way to check on the CallCentric end, you'll find it reports as Registered on their end....all that said, from the thread I pointed you to, you can skip SIP Registering CallCentric altogether, since their Call Treatments allow you to send calls via SIP URI directly to VoXalot (hence you can save that registration slot on VoXalot for something else)

As for SipGate ... it is a known anomaly, however what's more important to you about SipGate, your DID with them, or the ability to make calls out (make outgoing calls should work without needing to register)

As for the DID, where is it based, there is a good chance you can grab a similar one from another provider...

[bdlhome]

Originally Posted by emoci

There is a way to check on the CallCentric end, you'll find it reports as Registered on their end....all that said, from the thread I pointed you to, you can skip SIP Registering CallCentric altogether, since their Call Treatments allow you to send calls via SIP URI directly to VoXalot (hence you can save that registration slot on VoXalot for something else)

As for SipGate ... it is a known anomaly, however what's more important to you about SipGate, your DID with them, or the ability to make calls out (make outgoing calls should work without needing to register)

As for the DID, where is it based, there is a good chance you can grab a similar one from another provider...

I did also read somewhere else that they were blocking outgoing calls unless the same device was registered for incoming, not sure if that is the case as I didn't check.

The most important thing about Sipgate to me is my DID with them. For outgoing calls their rates are slightly higher than others such as Callcentric (depending on exchange rates) so that I can live a change there. Actually that is probably the reason they are not so friendly because they are obviously trying to protect their outgoing calls with them offering free incoming DID.

The number is in the UK and it's free plus a number I've had for several years which is why I want to keep it. In addition to keeping the number Sipgate has actually been a very reliable and cost effective solution so I'm not looking to dump them unless that is the only choice.

[emoci]

Originally Posted by bdlhome

plus a number I've had for several years which is why I want to keep it.

There isn't much I can say to that... I know Orbtalk.co.uk as well as Eutelia will let you pick a UK based number by city, and they also both offer them for free...

The only other thing to mention: What kind of router do you have. I say this because DDWRT and/or Tomato for the Linksys WRT54G/L have an integrated option to set DynDNS or No-IP within the router so the router notifies the service with every IP change... which makes the option of using DynDNS or No-IP slighly more reliable ...

Finally I'd give a try to PBXes or MySipSwitch and see if you have any luck getting SipGate to correctly register with either one (if you can have either of those properly registered and receiving calls, you can then easily route those calls back to VoXalot ... for the record My SipGate.co.uk acct. with an 845 number (I just have it for the sake of testing) still shows as registered in PBXes but the last time I tested to place a call in, it'd come up busy... will test again tonight to see if anything's changed)