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11-16-2007, 09:04 PM | #1 |
Senior Member
Join Date: Oct 2007
Posts: 141
Thanks: 10 Thanked 15 Times in 14 Posts |
Incoming calls not coming through
I have a DID directed to eu.voxalot.com and it usually works no problem. Today I had a call and the caller rang 3 times. First time my phone did not ring but they got the ringing tone. 2nd time - phone rang but cut off when I answered it and 3rd time it worked. My DID statistics shows the 1st call as unanswered, 2nd call 0:00s unknown and third call answered. Not noticed this before and it could be a one off. Any ideas or does it just happen sometimes when using voip?
I am using a PAP2 and WRT54GL with DD-WRT v23 |
11-16-2007, 09:09 PM | #2 |
Join Date: Feb 2006
Posts: 2,930
Thanks: 528 Thanked 646 Times in 340 Posts |
We had a scheduled maintenance today to deploy a new web server. The telephony servers had to be restarted.
I suspect this may have been the cause. Keep an eye on it and let us know if the problem persists. We apologise to this interruption to your service.
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Martin Please post support questions on the forum. Do not send PMs unless requested. |
11-17-2007, 09:18 AM | #3 |
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Join Date: Oct 2007
Posts: 141
Thanks: 10 Thanked 15 Times in 14 Posts |
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11-17-2007, 09:24 AM | #4 | |
Join Date: Feb 2006
Posts: 2,930
Thanks: 528 Thanked 646 Times in 340 Posts |
Quote:
Thanks
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Martin Please post support questions on the forum. Do not send PMs unless requested. |
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11-19-2007, 05:50 AM | #5 |
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Join Date: Mar 2007
Posts: 81
Thanks: 12 Thanked 1 Times in 1 Posts |
is this already fix? its still the same for me.it goes straight to my vm
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11-19-2007, 07:33 AM | #6 |
Senior Member
Join Date: Oct 2007
Posts: 141
Thanks: 10 Thanked 15 Times in 14 Posts |
I agree that it was likely it was the reboot disturbing my ATA registration that caused the problem. Calls are coming through fine now for me on the european cluster.
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