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08-11-2009, 01:35 PM | #1 |
Junior Member
Join Date: Aug 2009
Posts: 6
Thanks: 2 Thanked 0 Times in 0 Posts |
Cannot access Voxalot Voice Mail from C470IP
Hi
I have Pennytel and Gotalk registered through Voxalot, and have just replaced an MVA11A and cordless phone (with answering machine) with the C470IP (no answering machine). I can make and receive calls through both VSPs fine. The only issue I have is that I can't seem to retrieve my voice mails from the handset. I have switched my voice mail on from the Voxalot web site and also entered *500 into the C470. I am receiving messages both on the website and via email. The handset message indicator also flashes to show that a message is waiting. When I delete the message via the web site the flashing stops, so it appears that the phone and the voice mail system are communicating. When I dial *500 from the handset I get the message to enter my password, I enter 9999 (I have tried changing it, but it is currently set to the default) and then get "login incorrect". After two attempts at entering the password I either get a long silence, or get kicked out of voice mail. I know I am entering the correct password. Any ideas? Thanks Last edited by kb221; 08-11-2009 at 01:52 PM. Reason: typo and clarification |
08-14-2009, 01:30 PM | #2 |
Senior Member
Join Date: Jul 2007
Posts: 143
Thanks: 13 Thanked 20 Times in 19 Posts |
change DTMF mode on C470
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08-16-2009, 10:21 AM | #3 |
Junior Member
Join Date: Aug 2009
Posts: 6
Thanks: 2 Thanked 0 Times in 0 Posts |
Thanks Green
Yes, somebody over on Whirlpool pointed that out to me a couple of days ago. |
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