|
Voxalot Support Support for the Voxalot service. |
Thread Tools | Display Modes |
01-24-2009, 12:13 AM | #11 | |
Join Date: Jul 2007
Location: Toronto, Canada
Posts: 1,422
Thanks: 123 Thanked 369 Times in 282 Posts |
Quote:
Nothing has changed on the VoXalot end..., and you'll notice previously the issue was fixed on the Keyyo end. The VSP list is simply a comparison for multiple Voip providers, and has nothing to do with their compatibility with VoXalot. Also see http://forum.voxalot.com/voxalot-sup...solutions.html |
|
01-24-2009, 03:34 AM | #12 |
Junior Member
Join Date: Jan 2009
Posts: 6
Thanks: 0 Thanked 0 Times in 0 Posts |
Dear emoci,
Firstly, thanks for your answer as it is the first I can get on Voxalot's end. 1) You said : 'As you'll notice from the posts above you, Keyyo does not seem to function well at the moment. As there is no new comments, Keyyo continues not to work.' Are you saying by default it doesn't work. I would expect the opposite and that the default (i.e. no new comment) would be that it work. Well, maybe jsut two different points of view. More importantly, why didn't simply upfront answer the email I sent you asking about Keyyo compatibility with Voxalot ? Would have avoid a lot of waste of time and money (for me at least... as I wouldn't have subscribe to Voxalot Premium if you had). 2) You said : 'Nothing has changed on the VoXalot end..., and you'll notice previously the issue was fixed on the Keyyo end.' I don't get it, is the issue fixed or not ?? why it still doesn't work then ? 3) You said : 'The VSP list is simply a comparison for multiple Voip providers, and has nothing to do with their compatibility with VoXalot.' This is a bit too much I think. Are you saying here that you're providing information on your web site which have nothing to do with your own business and could even confuse potential customers ? then, why mention it ? don't you think at least a short comment re. compatibility with your service would be logical and useful to anyone ? This being said, I understand there mgith be some commercial issues behind (as the Auth. Sent issue arose not only with Keyyo as far as I could see on the forum), and if you're saying there's no way to have Voxalot interoperate with Keyyo, then we can simply solve that by PM with a reimbursement of my Premium fee. Many thanks in advance. |
01-24-2009, 05:10 AM | #13 |
Join Date: Jul 2007
Location: Toronto, Canada
Posts: 1,422
Thanks: 123 Thanked 369 Times in 282 Posts |
1. The status of Keyyo:
June 23, 2008: Keyyo Fails (http://forum.voxalot.com/voxalot-sup...html#post17418) June 25, 2008: Keyyo Working (http://forum.voxalot.com/voxalot-sup...html#post17494) June 27, 2008: Keyyo Not working (http://forum.voxalot.com/voxalot-sup...html#post17547) June 27, 2008: Incoming with Keyyo works but status shown is incorrect (http://forum.voxalot.com/voxalot-sup...html#post17547) June 29,2008: Keyyo not working (http://forum.voxalot.com/voxalot-sup...html#post17605) My suspicion is that the problem is similar to this (which means little can be done on this end): http://forum.voxalot.com/voxalot-sup...html#post15138 2. This is the reason for the existence of the Global Provider Index (http://forum.voxalot.com/voxalot-sup...der-index.html). It is meant to be a comparison tool between different providers, nothing more. 3. Please note I am simply a volunteer moderator not an admin. I am not on the receiving end of emails sent to VoXalot. As far as I know, all support provided is through this forum (not via email or any other methods). As of Jan 17, 2009...Keyyo was added to a small list of services not compatible with VoXalot (found http://forum.voxalot.com/voxalot-sup...solutions.html ). That list currenlty includes: Netvoip.ch VoipMais BroadVoice megafone.hu Oriunde.com VBuzzer Keyyo.net |
01-27-2009, 01:51 AM | #14 |
Junior Member
Join Date: Jan 2009
Posts: 6
Thanks: 0 Thanked 0 Times in 0 Posts |
Thank you for your answer, this is very valuable summary.
I had in fact sent my question to the indicated Voxalot contact email address ( info (a) voxalot.com) but never got any reply. I was not aware you were just a volunteer and thank you then even more for your help. I'm just so surprised that no-one from Voxalot answered my basic question not provides any support. As it appears that Keyyo is uncompatible with Voxalot and it's been a known issue for a while, could you please let me know who I should contact with here to get my Premium fee be reimbursed ? Cheers |
|
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
Registration with Callcentric not working | psehorne | Voxalot Support | 7 | 01-18-2008 12:11 PM |
setting registration expiration time | roman1 | Voxalot Support | 4 | 08-16-2007 12:11 AM |
Settings - Dial Plans, Registration Timeout and Netgear WGR615V | rec9140 | Voxalot Support | 6 | 05-21-2007 09:01 AM |
Finarea/ Betamax - DID working with VoXaLot SIP registration!! | phoneuser | Voxalot Support | 15 | 06-29-2006 11:05 AM |