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Unread 11-20-2008, 05:57 PM   #1
renevdb
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Unhappy SPA3102 no incomming calls

Configured my SPA3102 and it registers to voxalot to make outgoing calls. But when people ring my voxalot number the phone does not ring. Setup is done using the configuration pages provided by Voxalot.

Where can I check the status of this, the debugging on the SPA is not very helpfull and the voxalot website does not show if a ATA is registered.

Any help is appriciated.
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Unread 11-20-2008, 09:08 PM   #2
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Default Device status!!!

Hi,
1) Check your member details page.
link https://www.voxalot.com/action/memberDetails
2) clikc account summary link
3) at the end of page you will get device status link.

This link will show only last registered device. No status of multiple devices.

Hope this help

majo
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Unread 11-20-2008, 10:39 PM   #3
renevdb
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Thanks for your reply!

This shows that my SPA is registered but I can't receive calls ...

Expires____User Agent________________Contact
20-11-2008 Linksys/SPA3102-5.1.7(GW) sip:*010******@64.34.173.199:5060
22:36:44


Anything else I can check?
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Unread 11-21-2008, 12:45 AM   #4
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Is your SPA3102 directly connected to the internet, or is it behind another router? If the latter, did you properly setup STUN and forward the ports on your router?
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Unread 11-21-2008, 05:12 PM   #5
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Default Solved: SPA3102 no incomming calls

It's behind a router and accoording to the documentation no portforwarding is needed, same as using a softphone.

Tried it again last night and the phone rings ... no changes where made so I guess I just needed to be more patient
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