Click Here To Visit SIP Broker  

Go Back   Voxalot / SIP Broker Support Forums > Voxalot Forums > Voxalot Support

Voxalot Support Support for the Voxalot service.

 
 
Reply
Thread Tools Display Modes
Unread 01-03-2007, 12:03 PM   #1
scons
Junior Member
 
Join Date: Jan 2007
Posts: 4
Thanks: 0
Thanked 0 Times in 0 Posts
scons is on a distinguished road
Default Registration - SPA3102

My Spa 3102 will register on the PSTN line to voxalot.com, but not to voxalot.com.au. Is their a problem with the Australian server, or do I need to twiddle something with the SPA3102
Thanks
scons is offline   Reply With Quote
Unread 02-11-2007, 03:36 AM   #2
scons
Junior Member
 
Join Date: Jan 2007
Posts: 4
Thanks: 0
Thanked 0 Times in 0 Posts
scons is on a distinguished road
Default AU server down

I can connect OK to voxalot.com but au.voxalot.com fails at the moment.
This has been pretty frequent in the last day when I thought I'd bite the bullet & move my system across to Voxalot.
Can a 3102 automatically seek out the US server to register to when the AU is down?
Are others having problems with the connection reliability?
Thanks
scons is offline   Reply With Quote
Unread 02-11-2007, 03:48 AM   #3
martin
 
Join Date: Feb 2006
Posts: 2,930
Thanks: 528
Thanked 646 Times in 340 Posts
martin is a jewel in the roughmartin is a jewel in the roughmartin is a jewel in the roughmartin is a jewel in the roughmartin is a jewel in the roughmartin is a jewel in the rough
Default

au.voxalot.com is fine:

http://www.ozvoipstatus.com/?page=pr...ovider=VoXaLot

I think you might need to check why your device is failing to connect to au.voxalot.com. I use au.voxalot.com every day and there have been no problems to report.
__________________
Martin

Please post support questions on the forum. Do not send PMs unless requested.
martin is offline   Reply With Quote
Unread 02-11-2007, 04:16 AM   #4
scons
Junior Member
 
Join Date: Jan 2007
Posts: 4
Thanks: 0
Thanked 0 Times in 0 Posts
scons is on a distinguished road
Default

Hi Martin, yep it's back again now - about 5 minutes after I posted in fact. You can see from my post last month that is is recurring.

Like yourself, my first check is to the voipstatus site.

It was doing the same thing about midnight last night. I had thought it might be a wifi isp problem, but that doesn't tie in with the availability of the US server. It seems to verify the concern of some that we are adding another point of failure to the system though.

Is it possible to have an auto server fallback?
Great service by the way. I will be happy to pay a monthly sub in due course for the facility if this type of problem resolves.
scons is offline   Reply With Quote
Unread 02-11-2007, 05:49 AM   #5
martin
 
Join Date: Feb 2006
Posts: 2,930
Thanks: 528
Thanked 646 Times in 340 Posts
martin is a jewel in the roughmartin is a jewel in the roughmartin is a jewel in the roughmartin is a jewel in the roughmartin is a jewel in the roughmartin is a jewel in the rough
Default

Hi scons,

I just went through the system logs and everything reports "green".

ozvoipstatus did not detect an outage in the last 24hrs either.

The only thing I can think off is some network issue between your ATA and the oz server.

Is your problem with registration only or making outbound calls also?

Edit: Can you please run a traceroute between you and au.voxalot.com and PM me the results. Thanks.
__________________
Martin

Please post support questions on the forum. Do not send PMs unless requested.

Last edited by martin; 02-11-2007 at 06:34 AM.
martin is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Member registration problem westener Voxalot Support 5 04-13-2011 06:03 PM
SPA3102 Fails to Register veryprouddad Voxalot Support 3 07-02-2007 08:06 PM
Settings - Dial Plans, Registration Timeout and Netgear WGR615V rec9140 Voxalot Support 6 05-21-2007 09:01 AM
SPA3102 and various forwarding questions ptruman Voxalot Support 0 10-04-2006 05:45 PM


All times are GMT. The time now is 07:19 AM.


Powered by vBulletin® Version 3.7.2
Copyright ©2000 - 2020, Jelsoft Enterprises Ltd.